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Having problems loading game

posted by Dexodro on - last edited - Viewed by 704 users

Greetings all!

I've currently downloaded the demo of "Abe Lincoln Must Die" to see if my system can run the Seasons before I buy them (something I try to do as often as possible to avoid wasting my cash, you understand). Therein, however, lies the problem.
After downloading it, installing it, and running it, after pushing the "Play Now", the screen flashes, and returns me to the Desktop, and no error message is displayed. This concerns me. Could this be a fault of my own (Before posting this, I searched for other issues similar, but could find nothing. I also redownloaded the latest DirectX files, and checked to see if I was behind in driver updates. I wasn't)?

My computer stats :

Processor : AMD Athlon 64 x2 4400+
Video Card : Nvidia Geforce 6150SE
OS : Windows XP SP3
HD : 300GB
RAM : 2GB

I am ready to give any information necessary in order to help me solve this dilemma, as I really enjoyed the older Sam & Max and have only heard good things about the episodic version.

Thank you.
Dex

24 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    @Dexodro said:
    Processor : AMD Athlon 64 x2 4400+
    Video Card : Nvidia Geforce 6150SE
    OS : Windows XP SP3
    HD : 300GB
    RAM : 2GB

    I am ready to give any information necessary in order to help me solve this dilemma, as I really enjoyed the older Sam & Max and have only heard good things about the episodic version.

    Hi Dex,

    I love the episodes too. It would help to have more detailed information on your system as provided by dxdiag this way:

    Please start dxdiag:
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.


    Now you have two options to make it accessible for us. Pick the one that works best for you:
    [LIST=1]
    [*]If you know how, you can zip the file and attach it to a message.

    [*] You can upload it to Rapidshare and copy the link to the file into a new message.
    [/LIST]

  • Here you go :)

    Note : It was zipped into .ZIP w/ 7zip's LZMA format. I don't know if that might cause problems?

  • User Avatar Image
    DjNDB Moderator

    @Dexodro said: Here you go :)

    Note : It was zipped into .ZIP w/ 7zip's LZMA format. I don't know if that might cause problems?

    Not at all. I'm using 7zip too.

    Your graphics card drivers are up to date, but you could try updating your sound drivers.

  • Unfortunately, after installing the sound drivers, nothing has changed. Clicking play now still just flashes and drops me back to desktop.

  • User Avatar Image
    DjNDB Moderator

    @Dexodro said: Unfortunately, after installing the sound drivers, nothing has changed. Clicking play now still just flashes and drops me back to desktop.

    How about installing the latest DirectX?
    EDIT: Sorry, i missed you did that already, or did you download it in a different way?

    Have you tried a clean boot?

    Msconfig for Windows XP:
    To Boot Clean in Windows XP

    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Process SYSTEM.INI file
    4. Uncheck Process WIN.INI file
    5. Uncheck Load Startup Items
    6. Click on the Services tab
    7. At the bottom, check Hide All Microsoft Services
    8. Uncheck all boxes in the window or click the button labeled Disable All
    6. Click OK
    7. Click Restart
    8. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click OK
    4. Click YES, when asked to restart your computer

    Based on Will's post

  • Alright. Did it.

    On the first reboot after doing the first steps, it loaded up to the second logo screen (I'm not sure what to call those, heh), but then dumped me back to desktop. And upon restoring normal boot, it did the same, but the second time I ran it for bother steps, it just did the 'flash and dump', as I'm starting to call it.

    Oh, and I originally installed the latest DirectX from here :

    http://filehippo.com/download_directx/

    And yesterday, I used the runtime installer from Microsoft's homepage.

  • User Avatar Image
    DjNDB Moderator

    I see :(

    At the Moment I am running out of good ideas. But after these there's still some insane stuff to try.

    What Version of Internet Explorer is installed on your system?
    The game launcher uses it.

    Does it work when you disconnect from the internet?

    Have you tried a fresh download?

    Fresh Download
    Uninstall the game and choose not to delete your save games.
    Then make a clean download as described below, and install it.

    Deleting temporary internet files:

    Before downloading it again it is generally recommended that you
    delete your browsers cache/temporary internet files so that it is not loaded from there:

    In recent Firefox and Internet Explorer you can delete the cache/temporary internet files with CTRL-Shift-Del.

    In Firefox you would only select "Cache".

    In Internet Explorer only select "Temporary Internet Files".
    Uncheck all other boxes in each case.

    After installation check if the error still occurs.

  • I'm using the latest IE8.
    It doesn't work when I d/c my connection.
    I had deleted it (it being S&M:ALMD) last night after 2 hours of searching for ways to fix it, and reinstalled it this afternoon when I saw you replied, so it's a fresh install.
    Aaand, I clear my internet cache and temp. files with ccleaner at least once every 6 hours.

  • User Avatar Image
    DjNDB Moderator

    Now it starts getting difficult :(

    Have you tried if a different episode of S&M season 1 works, e.g. the first?

    dxdiag said you mainboard was a "Biostar N61PB-M2S", but that model doesn't exist at biostars website.
    Is your PC some brand PC such as Dell or HP? If yes, which model?

    I was about to propose that you update all your mainboards drivers from the manufacturers website (except audio, we have the newest for that).

  • I updated my motherboard drivers awhile back. I had to, because the cd that was shipped w/ the mobo didn't work with my nearly half-a-decade old dvd drive. :P My mobo is actually a MCP6P M2+.
    and :
    I built everything from scratch. I don't like prebuilt systems. I've had too many problems in the past dealing with Acer and Dell.

    Downloaded Ep.1, and same thing. White screen in the corner of my monitor, and then back to desktop. (my 1366x768 resolution can't be at fault here, can it?)

    edit :

    and, heh, it's strange that dxdiag is misreading my mobo. I can see the mcp6p m2+ written on the hardware :P

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