User Avatar Image

Did not receive receipt via email

posted by Hollow Man on - last edited - Viewed by 118 users

Hey guys,

I purchased the Wallace & Gromit season a couple of days ago, and while I can see the purchase in my account online, I never received the email receipt for the purchase, nor the one with the key for the original free download of Episode 3. I'm sure the email you have for me is correct since I used it to activate Episode 1, plus, I'm receiving subscription based news from you.

I've checked my spam and there's nothing there from you guys regarding this. I also sent an email to support@telltalegames.com, but haven't heard anything back. It's not the biggest deal since I have a record of the transaction in my account on your site, but I thought you might want to look into why the transaction emails didn't get to me.

Take care,

-HM

2 Comments - Linear Discussion: Classic Style
Add Comment