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Need help with issue-24199

posted by Macfly77 on - last edited - Viewed by 117 users


Yesterday, I requested some support regarding games that I purchased as a gift for my brother (and I forgot to check the gift box).
I received an automated reply with issue #24199.
I know that it has barely been 24 hours, but my e-mail address is one of the ones that never got anything besides the automated response when you did the "tests" back in September (I had issue-21161 back then), so I don't expect a personalized reply unless I post something here.
Additional question: should I register another e-mail address with Telltale (I also used a Hotmail address back in September and that issue got a personalized reply after 37 minutes) or will that create some logistical problems with my account (order history, newsletter subscription,...)?

Thank you!

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