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ToMI DVD Pre-Order/Deluxe Confusion

posted by Stanto on - last edited - Viewed by 282 users

So I pre-ordered the DVD ages ago. Like many. When it was promised we'd get the special edition cover for pre-ordering it back then.

I get my e-mail, "Oh, I thought I'd essentially paid for this already"

Fair enough, postage, I'll sail with that then.

"There's a deluxe edition and a 'normal' one?"

Then I get this e-mail:
[quote]Just can't get enough? Perhaps you'd be interested in the Deluxe Edition, which includes:

[list][*]The pre-order bonus Steve Purcell slipcover[/list][/quote]

So does this mean, since I only opted for the normal one I don't get my pre-order bonus? Also, this list only came out after I received the initial e-mail and have already ordered the original.

Anyone else confused as I am? Also it kinda makes it less exclusive since I pre-ordered it, ages ago and now anyone who gets the deluxe version grabs it (which y'know, is great for fans I guess).

Thanks for tolerating the post.

15 Comments - Linear Discussion: Classic Style
  • Pre-orders get the slipcover with their free DVD. Non pre-orders can get it through the $15 upgrade. Both pre-orders and non-pre-orders get it with the $15 upgrade, plus the extra stuff.

  • Also, to clarify, you weren't pre-ordering the DVD back then, you were pre-ordering the downloadable game, for which a free (plus the cost of shipping) DVD would be made available at the end of the season.

  • Ahhh, I get it. I appreciate you clearing that up for me. Great, cheers. =)

  • OK, so I also pre-ordered the download with the promise of a nifty (showing my age here) DVD later. My son, who did likewise, has already gotten his email, but I haven't and I'm feeling all lonesome. How do I contact TTG about this?

  • Hey guys, I would love to get my hands on the Deluxe edition, I purchased my TOMI chronicles off of Steam - am I still eligible for the $15 upgrade?

    I did not receive an additional email, can anyone point me in the right direction for what I need to do?

  • @Trag said: Hey guys, I would love to get my hands on the Deluxe edition, I purchased my TOMI chronicles off of Steam - am I still eligible for the $15 upgrade?

    I did not receive an additional email, can anyone point me in the right direction for what I need to do?


    Unfortunately, Steam purchases are not eligible for the $15 upgrade.

  • That is beat up :(

    MI is one of my favorite games ever, because I got it from a different provider that is not fair I do not have the same upgrade options. I was expecting at least a DVD when it was released as it was promised . . .

    This saddens me!

  • @Uncle Rick said: OK, so I also pre-ordered the download with the promise of a nifty (showing my age here) DVD later. My son, who did likewise, has already gotten his email, but I haven't and I'm feeling all lonesome. How do I contact TTG about this?


    You don't need to receive the e-mail to qualify -- it's just a notice that you can pre-order the DVD. You should be able to log into your Telltale account, go to the store, add the DVD to your cart, and just pay shipping for it. Or, if you'd like to order the deluxe pack, add that and pay $15 plus shipping.

    Also, check your spam folder -- it might have ended up there.

  • Hey Rick, so long as you pre-ordered the game, you should be able to get your DVD for shipping cost if you go to http://www.telltalegames.com/monkeyisland

    Trag, unfortunately we can't offer the DVD or upgrades for purchases on Steam, as it's not our company and we don't have record of your purchase, among other reasons. Sorry for the inconvenience!

    If either of you have any questions, contact support@telltalegames.com and we'll be able to help you out in-depth.

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