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mails received in html while preferences are plain text

posted by dakcyn on - Viewed by 141 users

Dear Telltale team,

I usually read my emails in plain text. I am subscribed to news and I received from time to time mails from you. The problem is that some of them are in HTML, while in my preferences is set to "plain text". In the mail it is said:

"This email was sent to you in HTML format. If you'd prefer to receive your updates in plain text format, you can change the settings through your My Telltale page!"

If you need more information to solve it please contact me.

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