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issue -31519 & 33041 & 33503 - Change of delivery address

posted by jtcramp1983 on - Viewed by 74 users

Order #600056228427780 | Placed March 19, 2010

The order has now been shipped to an address which has been empty for almost a month.

I have tried three times over the past three months to email Telltale about changing the delivery address, each time I have received an auto-responce with a reference number (issue-31591, issue-33041, issue-33503) stating that I will receive a reply soon.

So far I have not received any replies from Telltale support, neither has my spam filter picked up any email replies.

Please can I have a guarantee that I will receive my items?
Is it too late to have the delivery address changed, can the courier still be informed?

If my item is returned as undeliverable, will it be resent to my new address free of charge given that Telltale have failed in their promise to respond to my efforts to inform them of my address change?

Any help or advice would be much appreciated.

James

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