Since I bought them, I haven't been able to unlock any episode of the first season. I tried to contact Telltale support three weeks ago, and just received an automated reply (issue-34683).
I posted on "The Great "I did not receive a response to my ticket" thread " one week ago, to no avail.
So, maybe someone here will be able to help me? Most of the launch menu is greyed-out and by fumbling in the bottom-right grayness, I am able to access the demo of episode 1 and the online activation menu, which is of little interest to me, since the computer on which it is installed has no internet connection.
Here is a screenshot of the aforesaid menu. Since I took it, for no apparent reason, the left part displays a picture of a Mr Bosco. Still, no menu options...