HI there support.
I used to be very happy with your services and product support as you were excellent in helping and providing support.
However I am very disappointed with a recent transaction. I placed an order for delivery of the DVD for tales of monkey island and DVD wallace and Gromit games. I received an email from Telltalegames stating that my delivery has been shipped on 11 June 2010. However till 29 Jul i have not received the DVDs and the tracking of the passage still says it is in US. The oder # is 600060806925102.
I sent an email to support on 29 Jul to request for someone to look into this matter. However till today 25 Sep, nobody responded to my plight.
What kind of service is this! I am very disappointed that Telltalegames always pride itself for providing great service and I used to think so. But now I am not so sure.
Anyway can someone please look into it as this is the first time such a thing has happened as in the past i received the games just fine.