I dont know if anyone can help. I'm totally stumped and Telltale has been very good on response times via ticket 36004, but we haven't been able to solve the issue yet. Here's the situation.
1) Ep1 loaded with some slow down issues and when I changed the graphic quality my machine would restart. I was able to change the resolution instead of the graphic quality and played the entire game through.
2) I now want to play Ep2 (and Ep3), but I have the restart/blue screen issue and can't fix it.
a. The games install just fine.
b. The launch window appears.
c. I click launch, see the skull and crossbones then the Lucas Arts logo (note no AVAST! screen like Ep1)
d. then the game "moves through the palm trees" to the main menu
e. as the main menu appears the comp restarts/blue screens
3) I understand I have an old comp, but Ep1 worked which is what frustrates me most. I have done the following
a. installed/reinstalled the game and made sure Ep1 still worked
b. updated video drivers for my nVidia 6200 and the Realtek AC'97 audio
c. tried booting with sound card disabled
d. tried using the ep3 Prefs file posted in this forum
e. installed on C: and then on another HDD
f. turned off modem prior to launch screen then back on prior to clicking "launch"
4) Note Ep2 and Ep3 behave the exact same way Does anyone want to take this nifty thing on?