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Can't play ANY Telltale Games

posted by TwilightLord on - last edited - Viewed by 335 users

I'm trying to install and play Sam & Max: Reality 2.0. I download the installer from the site, run it... It gets halfway through, then gives me "Error decompressing data! Corrupted installer?"

I figure it might have downloaded wrong, so I try again. Same thing happens. A third time and the same result. I give up and go to play a different game, namely Strong Bad's Cool Game for Attractive People: Battle of the Bands. Download the installer, run it... "Error decompressing data! Corrupted installer?" Argh.

So I decide to wait. About four weeks later I try again. Download the installer (Sam & Max: Reality 2.0), run it... "Error decompressing data! Corrupted installer?" Try downloading it again. Same error.

I have more than enough space on my hard drive, so that can't be the problem, but my question is what is? The error doesn't always happen at the same point in the installation process, but so far it's happened with two Telltale Games I've tried to install, despite multiple re-downloads of the install file.

Someone did post with a similar problem, but it was using a DVD, so the fix doesn't apply to me, since I'm downloading the installer directly from the website. Please help me, I just want to play the game already!

14 Comments - Linear Discussion: Classic Style
  • This error is pretty rare with downloaded installs but is normally an indication that something is not up to date.

    Can I take a look at your DXDiag?

    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information". It will prompt you to save a file. I'll need you to cut and paste the contents into this message for me.

  • User Avatar Image
    DjNDB Moderator

    Please also check the SHA-1 or MD5 Hash of the SamAndMax105_Reality20_Setup.exe. You can get these with Hashcheck by right clicking the file and selecting "properties/checksums.

    It should be like this:

    Datei: SamAndMax105_Reality20_Setup.exe
    CRC-32: 91bedd7a
    MD4: b08d6adc6255b12f0b78e74ed5b88784
    MD5: 1853173bbf52e4af0e613dc864442e6d
    SHA-1: 5318522703b49d3eaf06fa66dfdbe1b9c4465814

    If it's not, please try another download, but make sure that you don't use a download manager, and clear your Browser cache first (see below).
    If that fails too it might also be worth a try to use a different browser.

    Deleting the browser cache:
    Before downloading the game again you should delete your browsers cache/temporary internet files so that it is not loaded from there:

    Internet Explorer 7: In the menu choose "Extras/Delete Browsing History...". In the resulting Window select "Delete files..." for "Temporary Internet Files".

    In recent Firefox and Internet Explorer 8 you can delete the cache/temporary internet files with CTRL-Shift-Del.

    In Firefox you would only select "Cache".

    In Internet Explorer only select "Temporary Internet Files".
    Uncheck all other boxes in each case.

  • Nope, I tried clearing my cache and re-downloading and got the same error. The hash of it looks like this:
    File: SamAndMax105_Reality20_Setup(2).exe
    CRC-32: ec6323ce
    MD4: 946ec922970ac8a9975326aa0f599507
    MD5: 66dd08f6ea1c7cd725ddc6642499829e
    SHA-1: b31bfe78aeac937d93651cc53301809de6780746

    And my DXDiag looks like this:
    ------------------
    System Information
    ------------------
    Time of this report: 10/21/2010, 21:48:04
    Machine name: REBIRTH
    Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 1501
    BIOS: BIOS Version 2.1.0
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50, ~1.6GHz
    Memory: 894MB RAM
    Page File: 1842MB used, 241MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon Xpress Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Xpress Series (0x5975)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_5975&SUBSYS_01F51028&REV_00
    Display Memory: 318 MB
    Dedicated Memory: 127 MB
    Shared Memory: 191 MB
    Current Mode: 1280 x 800 (32 bit) (61Hz)
    Monitor: Generic PnP Monitor
    Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
    Driver Version: 7.14.0010.0590 (English)
    DDI Version: 9Ex
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 6/3/2008 03:19:52, 3401216 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-1A35-11CF-D671-FF21A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x5975
    SubSys ID: 0x01F51028
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7690&SUBSYS_102801F5&REV_1022
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 05:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/11/2009 05:43:02, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (USB Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: USBAUDIO.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/11/2009 05:42:54, 73216 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (Screaming Bee Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ScreamingBAudio.sys
    Driver Version: 2.00.0002.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/26/2009 01:06:34, 34384 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Wired Keyboard 600
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0750
    FF Driver: n/a

    Device Name: Wired Keyboard 600
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0750
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4389
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/11/2009 05:43:16, 196096 bytes
    | Driver: usbd.sys, 1/21/2008 03:21:11, 5888 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/21/2008 03:21:28, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:21:31, 35384 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x0750
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/11/2009 05:38:40, 17408 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:21:31, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/21/2008 03:21:28, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:21:31, 35384 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn0002
    | Upper Filters: SynTP
    | Service: i8042prt
    | Driver: SynTP.sys, 11/15/2006 19:06:00, 179256 bytes
    | Driver: SynTPAPI.dll, 11/15/2006 19:06:00, 143360 bytes
    | Driver: SynCOM.dll, 11/15/2006 19:06:00, 163840 bytes
    | Driver: SynCtrl.dll, 11/15/2006 19:06:00, 196608 bytes
    | Driver: SynTPRes.dll, 11/15/2006 19:06:00, 5648384 bytes
    | Driver: SynTPCpl.dll, 11/15/2006 19:06:00, 868352 bytes
    | Driver: SynCntxt.rtf, 11/15/2006 19:06:00, 4017426 bytes
    | Driver: SynZMetr.exe, 11/15/2006 19:06:00, 237568 bytes
    | Driver: SynMood.exe, 11/15/2006 19:06:00, 225280 bytes
    | Driver: SynTPEnh.exe, 11/15/2006 19:06:00, 815104 bytes
    | Driver: SynTPCOM.dll, 11/15/2006 19:06:00, 102400 bytes
    | Driver: Tutorial.exe, 11/15/2006 19:06:00, 319488 bytes
    | Driver: InstNT.exe, 11/15/2006 19:06:00, 110592 bytes
    | Driver: SynISDLL.dll, 11/15/2006 19:06:00, 626688 bytes
    | Driver: SynUnst.ini, 11/15/2006 19:06:00, 562243 bytes
    | Driver: SynTPCo4.dll, 11/15/2006 19:06:00, 110592 bytes
    | Driver: WdfCoInstaller01000.dll, 11/15/2006 19:06:00, 1060424 bytes
    | Driver: i8042prt.sys, 1/21/2008 03:21:28, 54784 bytes
    | Driver: mouclass.sys, 1/21/2008 03:21:28, 34360 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/11/2009 07:32:52, 53224 bytes
    | Driver: sermouse.sys, 1/21/2008 03:21:28, 19968 bytes
    | Driver: mouclass.sys, 1/21/2008 03:21:28, 34360 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 4.4 GB
    Total Space: 76.3 GB
    File System: NTFS
    Model: TOSHIBA MK8034GSX ATA Device

    Drive: D:
    Model: TSSTcorp DVD+-RW TS-L632D ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 05:39:17, 67072 bytes

    --------------
    System Devices
    --------------
    Name: Broadcom 802.11g Network Adapter
    Device ID: PCI\VEN_14E4&DEV_4311&SUBSYS_00071028&REV_01\4&108F1F71&0&0030
    Driver: C:\Windows\system32\DRIVERS\BCMWL6.SYS, 4.82.0028.0056 (English), 11/2/2006 08:30:53, 464384 bytes

    Name: Broadcom 440x 10/100 Integrated Controller
    Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01F51028&REV_02\4&B216F0A&0&00A4
    Driver: n/a

    Name: Ricoh MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_01F51028&REV_01\4&B216F0A&0&09A4
    Driver: C:\Windows\system32\DRIVERS\rimmptsk.sys, 1.00.0000.0009 (Japanese), 11/16/2005 20:28:32, 28928 bytes

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_01F51028&REV_19\4&B216F0A&0&08A4
    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6002.18005 (English), 4/11/2009 05:19:14, 89088 bytes

    Name: AMD Miscellaneous Configuration
    Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
    Driver: n/a

    Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
    Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
    Driver: n/a

    Name: AMD Address Map Configuration
    Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
    Driver: n/a

    Name: AMD HyperTransport(tm) Configuration
    Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A3F&SUBSYS_5A3F1002&REV_00\3&2411E6FE&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:55, 149480 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A38&SUBSYS_59501002&REV_00\3&2411E6FE&0&30
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:55, 149480 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A37&SUBSYS_59501002&REV_00\3&2411E6FE&0&28
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:55, 149480 bytes

    Name: ATI Radeon Xpress Series
    Device ID: PCI\VEN_1002&DEV_5975&SUBSYS_01F51028&REV_00\4&1A9BDD30&0&2808
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 7.01.0001.0788 (English), 6/3/2008 06:22:56, 3695104 bytes
    Driver: C:\Windows\system32\DRIVERS\ativcaxx.cpa, 10/1/2006 22:10:35, 328162 bytes
    Driver: C:\Windows\system32\DRIVERS\ativcaxx.vp, 10/1/2006 22:10:35, 929 bytes
    Driver: C:\Windows\system32\DRIVERS\ativvpxx.vp, 9/9/2007 02:37:08, 52400 bytes
    Driver: C:\Windows\system32\DRIVERS\ativpkxx.vp, 5/30/2007 15:37:38, 2096 bytes
    Driver: C:\Windows\system32\DRIVERS\ativokxx.vp, 5/30/2007 15:37:38, 2096 bytes
    Driver: C:\Windows\system32\DRIVERS\ativdkxx.vp, 4/18/2007 12:19:50, 2096 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0012 (English), 6/3/2008 02:34:04, 49152 bytes
    Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0590 (English), 6/3/2008 03:19:52, 3401216 bytes
    Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0191 (English), 6/3/2008 03:02:32, 4398080 bytes
    Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0017 (English), 6/3/2008 03:35:18, 159744 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 4/28/2008 21:09:10, 172033 bytes
    Driver: C:\Windows\system32\atiumdva.dat, 6/3/2008 03:02:02, 3107788 bytes
    Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0006 (English), 6/3/2008 02:50:06, 49664 bytes
    Driver: C:\Windows\system32\atibrtmon.exe, 3/6/2008 00:38:44, 90112 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1004 (English), 6/3/2008 02:49:46, 32256 bytes
    Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4199 (English), 6/3/2008 03:33:18, 684032 bytes
    Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4177 (English), 6/3/2008 03:34:32, 266240 bytes
    Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2535 (English), 6/3/2008 03:35:06, 327680 bytes
    Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0004.0002 (English), 6/3/2008 03:34:54, 262144 bytes
    Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2513 (English), 6/3/2008 03:34:42, 43520 bytes
    Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3075.40664 (English), 6/3/2008 03:35:30, 413696 bytes
    Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.7659 (English), 6/3/2008 02:48:40, 10043392 bytes
    Driver: C:\Windows\atiogl.xml, 5/22/2008 18:46:04, 13848 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5950&SUBSYS_01F51028&REV_10\3&2411E6FE&0&00
    Driver: n/a

    Name: ATI I/O Communications Processor LPC Controller
    Device ID: PCI\VEN_1002&DEV_438D&SUBSYS_01F51028&REV_00\3&2411E6FE&0&A3
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/21/2008 03:21:09, 16440 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_438C&SUBSYS_01F51028&REV_00\3&2411E6FE&0&A1
    Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:49, 14312 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:52, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:26, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:42, 109032 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_438B&SUBSYS_01F51028&REV_00\3&2411E6FE&0&9C
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_438A&SUBSYS_01F51028&REV_00\3&2411E6FE&0&9B
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4389&SUBSYS_01F51028&REV_00\3&2411E6FE&0&9A
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4388&SUBSYS_01F51028&REV_00\3&2411E6FE&0&99
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4387&SUBSYS_01F51028&REV_00\3&2411E6FE&0&98
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4386&SUBSYS_01F51028&REV_00\3&2411E6FE&0&9D
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:52, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:57, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:43:16, 196096 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 10:46:05, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:21:11, 15872 bytes

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_01F51028&REV_13\3&2411E6FE&0&A0
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2411E6FE&0&A4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:55, 149480 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_01F51028&REV_00\3&2411E6FE&0&A2
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/11/2009 05:42:42, 561152 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4380&SUBSYS_01F51028&REV_00\3&2411E6FE&0&90
    Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:49, 14312 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:52, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:26, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 07:32:42, 109032 bytes

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    Pinnacle Real Media Renderer 2,0x00000000,0,0,,
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3064
    Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.0

  • User Avatar Image
    DjNDB Moderator

    @TwilightLord said: Nope, I tried clearing my cache and re-downloading and got the same error. The hash of it looks like this:
    File: SamAndMax105_Reality20_Setup(2).exe
    CRC-32: ec6323ce
    MD4: 946ec922970ac8a9975326aa0f599507
    MD5: 66dd08f6ea1c7cd725ddc6642499829e
    SHA-1: b31bfe78aeac937d93651cc53301809de6780746

    Looks like your installer is indeed corrupt. There can be a couple of reasons for that.
    What kind of internet connection do you have and what network components are involved?

    For a quick workaround:
    Can you download the game at a different pc?
    If you're on WLAN you can also try using a cable connection instead.

  • Okay, I just tried downloading the game on another PC and got the same error, so it's definitely not a problem with my computer.
    Here's the details on my internet: it's a wireless broadband through a router. I don't have a cable connection, unfortunately.

    Connection-specific DNS Suffix
    Description - Broadcom 802. 11g Network Adapter
    Physical Address - 00-19-7D-60-40-15
    DHCP Enabled - Yes
    IPv4 IP Address - 192.168.1.2
    IPv4 Subnet Mask - 255.255.255.0
    Lease Obtained - 21 October 2010 10:34:28
    Lease Expires - 22 October 2010 22:34:42
    IPv4 Default Gateway - 192.168.1.1
    IPv4 DHCP Server - 192.168.1.1
    IPv4 DNS Server - 192.168.1.1
    IPv4 WINS Server
    NetBIOS over Tcpip Enabled - Yes
    Link-local IPv6 Address - fe80::b50d:cbda:f5bb:9a35%11
    IPv6 Default Gateway
    IPv6 DNS Server

    I hope something in there helps a bit. The strange thing is that I've been able to download games from this site fine before... it's only recently I've had this problem.

  • User Avatar Image
    DjNDB Moderator

    @TwilightLord said: Okay, I just tried downloading the game on another PC and got the same error, so it's definitely not a problem with my computer.

    That's interesting. Was the other PC on the same router?

  • @DjNDB said: That's interesting. Was the other PC on the same router?

    Yes, it was. I don't have another router, I'm afraid.

  • User Avatar Image
    DjNDB Moderator

    @TwilightLord said: Yes, it was. I don't have another router, I'm afraid.

    What router manufacturer/model is it?
    Do you have a network cable you could try with it instead, while disabling the WLAN connection?

  • Like I said, I don't have a cable. It's a NETGEAR router.

  • User Avatar Image
    DjNDB Moderator

    @TwilightLord said: Like I said, I don't have a cable. It's a NETGEAR router.

    Do you know the model number?
    Does it have an integrated modem?

    I PMed you a workaround.

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