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Pre-Ordered but Can't Access BTTF Insider Forums

posted by MJLahey on - last edited - Viewed by 2.6K users

I pre-ordered BTTF yesterday, more than 24 hours ago, but the Insider Forums link has not appeared for me.

Anyone having the same problem or know what I can do to solve it?

I posted this on the BTTF forum before I realized I should have put it here.

Thanks!

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    DjNDB Moderator

    @MJLahey said: I posted this on the BTTF forum before I realized I should have put it here.

    Alright, I removed the other thread.

  • @MJLahey said: I pre-ordered BTTF yesterday, more than 24 hours ago, but the Insider Forums link has not appeared for me.

    Anyone having the same problem or know what I can do to solve it?

    I posted this on the BTTF forum before I realized I should have put it here.

    Thanks!

    It can take 24 hours after the purchase has completed before you can access the preorder forum. Can you access it now?

  • No I still can't see it Amy. I read from someone's post that it should be listed under the New Universal Games section, and it's not there for me :(

    It's been more than 48 hours now so I assume something is glitched up.

  • I have the same problem - can't see the forum.

    Note: I didn't realise that i needed to get a username in order to use the forum, so only created my username AFTER i pre-ordered. Just wondered if this was why i can't see the forum.

    Oh sorry should also say that my order was confirmed at 23:10 (GMT) on 26th

  • Thats exactly what I did as well Three Headed Monkey. I had an account with Telltale but didn't create my forum username until AFTER I purchased the pre-order.

    Could be the issue?

  • @MJLahey said: Thats exactly what I did as well Three Headed Monkey. I had an account with Telltale but didn't create my forum username until AFTER I purchased the pre-order.

    Could be the issue?

    I just came across this thread - and created my Username just now. And I pre-ordered 5 days ago. Can't see the insider forums. It's probably the issue like you think.

  • That's what i thought the issue was, which is why I mentioned it - still can't see the pre-order forum.

    Can someone from TTG comment on this?


    BTW - i pre-ordered Tales of Monkey Island too (ages ago now) and interestingly I CAN see the "Private Pirates Club" forum.

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    DjNDB Moderator

    @AThreeHeadedMonkey said: Can someone from TTG comment on this?

    Probably after the weekend.

  • Have you tried logging out of your account and logging back in?

  • I don't know about the others having this problem, but i Hadn't tried this.

    I have now - still no joy ;(


    Edit:
    Interestingly, i can see the S&M devils playhouse forum, albeit it is marked as private and i can't access it (but since i didn't pre-order that game, i'm not suprised). The strange thing is that i can't even see the BTTF pre-order forum at all, not even with a big "PRIVATE" message on it.

    I'm going to log out, clear down all TTG cookies and clear my cache to just in case - will report back shortly.

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