I pre-ordered The Devil's Playhouse on March 15, 2010. However, I've never been able to access the bonus forum (I can see it, just not enter it).
I sent an email [filled out the form] to support about two months ago (2010-09-08 ish) using the "contact us" link below, but never heard back from anyone. After seeing a similar post in this forum, I figured I would try my luck here. Hopefully someone can fix the problem. Thanks.