User Avatar Image

Tracking says "there is no record of this item"

posted by Cardcaptor Stacey on - last edited - Viewed by 108 users

My Tales of Monkey Island Poster Print (signed) was sent on the 16th November (ordered on the 12th), but when I try to track it, the site just says "There is no record of this item".

Has my order definitely been dispatched? I'm kinda worried. :(

2 Comments - Linear Discussion: Classic Style
  • Mine does too, and I got an email saying mine was shipped on the 8th.

    Still waiting for a reply back.

  • The USPS tracking status is basically a place holder. USPS picks up the package from us and then hands it off to global courier to deliver it to you. Due to the large amount of packages sent this way USPS only updates the tracking information in the event that we request a trace due to a lost or stolen package.

    International orders can take up to six weeks to reach you.

    If after six weeks you still have not received your order please let me know.

Add Comment