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No tracking data on item shipped two weeks ago.

posted by Hakobus on - last edited - Viewed by 115 users

I made an order from the Telltale Store on November 27th and my items were shipped on December 7th. They've yet to arrive (though I understand that in December it can easily take over two weeks for something to reach Finland).

However, the tracking code that I was given does not work. USPS tracking just says "There is no record of this item."

The tracking service said that back when I first got the shipping confirmation email and the tracking code, but I thought it had probably just not yet been entered into the system. Now that I'm checking it two weeks later and there's still no record of my shipment, I'm beginning to worry.

So, any insight into why I can't track my shipment would be appreciated.

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    Macfly77 Moderator

    International shipments through USPS International First Class Mail can not be tracked and take up to 6 to 8 weeks.
    I have had packages sent to my brother in Belgium from Telltale where the "tracking" status on the USPS website was never updated even though he received the packages within 2 to 3 weeks (but none of them had been shipped in December, which would probably have added 1 to 2 weeks of transit time).

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