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Launcher problem

posted by silence42 on - last edited - Viewed by 711 users

when I double click on the icon and the launcher comes up all i can see is the background picture with marty and the deloran...no episode names or button to start the game.

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    divisionten Moderator

    @silence42 said: when I double click on the icon and the launcher comes up all i can see is the background picture with marty and the deloran...no episode names or button to start the game.

    Are you on a closed network? This exact problem happened to me when I was on my school's network last month. Unfortunately, the first time you log in it cannot be on a protected network like a school server.

  • nope at home on my own wireless network

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    divisionten Moderator

    @silence42 said: nope at home on my own wireless network

    Then I'm moving this to Support to get the attention it needs.

  • I had this problem for both episodes 2 and 3. I've just launched it after loading up the menu using the episode 1 .exe after installation of the newer episode and it's worked both times (I apologise if that's really jumbled--I'm tired and my brain no werk so gud).

  • Can you try right clicking on the game icon and selecting run as admin?

  • I'm now experiencing this problem - and Running as Administrator didn't help.

    The first two episodes of BTTF worked fine when I first played them over the last few months. However, on the weekend I changed my TTG password at the website - so I'm thinking that might have something to do with it.

    NOTE: I did try this with just Ep 2 installed - but the same problem persists with Ep 3 now installed.

    The weird thing is, Poker Night at the Inventory (the other TTG game currently installed) worked fine and remembered I'd previously unlocked the game - no need to enter my new password.

  • OK, managed to solve my issue! Not for the faint-hearted, though:

    1. Run regedit.exe
    - If you've never ever done this before - STOP NOW. For advanced users only :p

    2. Find HKEY_CURRENT_USER\Software\Telltale Games\Launcher

    3. Delete the entries "id", "login", and "password"

    4. Close regedit

    5. Run the BTTF Launcher again, and enter your user name and password again

    Bingo!

  • @Molokov said: OK, managed to solve my issue! Not for the faint-hearted, though:

    1. Run regedit.exe
    - If you've never ever done this before - STOP NOW. For advanced users only :p

    2. Find HKEY_CURRENT_USER\Software\Telltale Games\Launcher

    3. Delete the entries "id", "login", and "password"

    4. Close regedit

    5. Run the BTTF Launcher again, and enter your user name and password again

    Bingo!

    '

    There's a way to do this for users of all levels:

    At the login screen (where you enter your username and password after installing the game)

    Type Ctrl Shift - (yes the actual -), press yes, then Ctrl Shift+. Then log back in.

    At least I think it does the same thing. I don't have a PC running windows to try both on right now.

    But good job figuring that out! I was here for six months before someone told me about that trick.

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    divisionten Moderator

    @Amy Lukima said: '

    There's a way to do this for users of all levels:

    At the login screen (where you enter your username and password after installing the game)

    Type Ctrl Shift - (yes the actual -), press yes, then Ctrl Shift+. Then log back in.

    At least I think it does the same thing. I don't have a PC running windows to try both on right now.

    But good job figuring that out! I was here for six months before someone told me about that trick.

    Amy, and everyone else- the only problem with this fix is it actually resents the password on any and all TT games you own. So if you're on a closed network, like at school, and you try this method, you'll need new manual unlock codes for every single TT game purchased prior.

    I know- it happened to me with the release of BttF 2.

  • @divisionten said: Amy, and everyone else- the only problem with this fix is it actually resents the password on any and all TT games you own. So if you're on a closed network, like at school, and you try this method, you'll need new manual unlock codes for every single TT game purchased prior.

    I know- it happened to me with the release of BttF 2.

    Ah. Good point. I'll make sure to let everyone know that from now on.

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