Copied for relevancy from the Hints thread:
@Icedhope said: I've noticed a lot of you have tech support issues, and as I am not the telltale team. I wanted to post this because we only have one tech support, and us mods trying to help fix problems.
Please follow this guide if these do not fix your problem, please send an email to firstname.lastname@example.org
Also, if you still have a problem, post it in the Support thread (at the bottom of the forum's main page) rather than here so Amy and the other tech-savvy people can have a look.