I requested on the third of april for manual activation. Got the confirmation email as below.
Waited for a response. On the 8th of April I resent the request asking it to be resolved before the weekend. NO automated response. No response at all. Every day I would check including the JUNK email.
Can you sort this out before the Easter holidays please.
It would seem as per the previous posts this is a constant problem. I would advise anyone prior to purchasing to consider twice if support is something you are concerned with.
This is just an automated note to let you know that we've received your request for support and that we'll be getting back to you as quickly as possible.
For your reference, this case has been assigned the code 'issue-46361'. Please make sure to include this code in either the subject or the body of any e-mail you send to us regarding this issue.
p.s. We try very hard to respond to email within a day or two (and often reply even sooner). Response time may be a little longer on weekends or holidays. If a few days go by and you haven't heard back from us, there's a good chance we didn't get your email, or you didn't get our response. Please check your spam folder! If email just doesn't seem to be working, post in our support forum (http://www.telltalegames.com/forums/forumdisplay.php?f=26). Mention that you've already tried to email us, and we'll look into the problem right away.