So I ordered myself one of the beautifully made statues of Sam and Max from Symbiote, but they're making this super difficult. Ordered over TWO weeks ago and never ever responded to any of my emails, tweets or fb messages. I asked for my tracking number and I got it, but every time I use the link it gives me an 'access denied' page. So, I looked up the number and decided to give em a call. Instead of hearing a male voice or a 'Thanks for calling Symbiote Studios can I help you?' I hear a thirteen year old girl who doesn't know what Symbiote Studio is. They have a fax number that doesn't work and I was able to find the admin email but am awaiting anything from that as well.
I don't mind waiting for the package, it's the lack of consideration and reply that bothers me.
If anyone has any info or had issues with Symbiote I'd appreciate the info ;) - Yoshua.