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Puzzle Agent (Steam Downloaded) menu Problems

posted by MoonSquishy17890 on - last edited - Viewed by 746 users

I just downloaded Puzzle Agent from Steam two days ago, and I finally had time to run it today, and I encountered some problems before even getting the game off the ground. I thought that the game was running too loudly, and I was talking to friends through IM. However, when I went to the Settings option under the main menu, none of the sound settings were adjustable, and half of the graphics settings were not appearing either. I thought I might have just had an unlucky start, so I wanted to close the game to relaunch it, but when i went to the quit screen, there was no option to actually quit the game. I'm worried that i may have either had a bad download from steam, or the game I downloaded is out of date and I missed some patches that may have fixed these problems, can anyone help me?

(PS. my laptop specs are well within the range listed, though my Graphics Card is an Intel Graphics Media Accelerator HD that came Pre-installed)

7 Comments - Linear Discussion: Classic Style
  • Did you try verifying the integrity of the game cache in Steam?

  • Well the game runs, and runs well. All the files are verified, and I figured out how to guess where all the buttons are. As I was writing this response, I went through and double checked, and there are still no visible buttons under the Quit Menu or a visible button for the Windowed View, and there are no sliders for the Music, Voice, or Sound customization on the sound menu. I've managed to make it work, but it might be a problem for others who don't have the patience to work with what they have, and I'm still worried that there may be some problem in the game that might occur later.

  • I am having the exact same problem with Puzzle Agent 2. Does anyone know how to resolve this?

  • User Avatar Image
    DjNDB Moderator

    Would you please post a dxdiag log?

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • I'm having similar but a bit different problem. When I start the game, I only see black screen except for the Telltale Inc. etc. text at the bottom. Menu is just black screen as well but I can see play game, settings and quit, but no cursor or nothing to click them with. I managed to click the buttons by using alt+enter (the cursor still dissapears once I move it on the game window), but each of the options just opens blank submenu - I can't see anything.

    Puzzle Agent 1 worked well for me, though I didn't buy it through Steam.

    Here I've pasted the contents of dxdiag log:
    EDIT: Edited it out, the problem solved itself. Nevermind this.

  • Sure:


    ------------------
    System Information
    ------------------
    Time of this report: 1/3/2012, 17:09:36
    Machine name: BTC-PC
    Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432)
    Language: Dutch (Regional Setting: Dutch)
    System Manufacturer: FUJITSU SIEMENS
    System Model: ESPRIMO Mobile U9210
    BIOS: Ver 1.00PARTTBL[
    Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 2008MB RAM
    Page File: 3131MB used, 1265MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_11411734&REV_07
    Display Memory: 779 MB
    Dedicated Memory: 32 MB
    Shared Memory: 747 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor: BenQ T221WA
    Driver Name: igdumdx32.dll,igd10umd32.dll
    Driver Version: 8.15.0010.2413 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 6/3/2011 12:24:30, 571904 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6902-11CF-E97D-4B31A7C2C535}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x11411734
    Revision ID: 0x0007
    Revision ID: 0x0007
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_17341141&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5672 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/24/2008 17:03:46, 2158432 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Headset Earphone (3- Logitech USB Headset)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: USB\VID_046D&PID_0A01&REV_1013&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.00.6001.18000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/21/2008 03:23:46, 73088 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone Array (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5672 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/24/2008 17:03:46, 2158432 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Headset Microphone (3- Logitech USB Headset)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: USBAUDIO.sys
    Driver Version: 6.00.6001.18000 (English)
    Driver Attributes: Final Retail
    Date and Size: 1/21/2008 03:23:46, 73088 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0B38, 0x0003
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0B38, 0x0003
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0B38, 0x0003
    FF Driver: n/a

    Device Name: USB-compliant keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0B38, 0x0003
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Device Name: Virtual Keyboard Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x2001
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2935
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 9/26/2008 01:25:37, 194560 bytes
    | Driver: usbd.sys, 9/26/2008 01:25:37, 5888 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x0B97, 0x7761
    | | Location: Port_#0002.Hub_#0006
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 9/26/2008 01:25:37, 194560 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/21/2008 03:23:44, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:23:48, 35384 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x0B38, 0x0003
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/21/2008 03:23:48, 15872 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:23:48, 35384 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/21/2008 03:23:48, 15872 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:23:48, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/21/2008 03:23:44, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 03:23:48, 35384 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn1907
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x062A, 0x0000
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/21/2008 03:23:44, 15872 bytes
    | Driver: mouclass.sys, 1/21/2008 03:23:44, 34360 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0B38, 0x0003
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/21/2008 03:23:44, 15872 bytes
    | Driver: mouclass.sys, 1/21/2008 03:23:44, 34360 bytes
    |
    + Wacom Mouse
    | Matching Device ID: hid\wacomvirtualhid&col03
    | Upper Filters: wacommousefilter
    | Service: mouhid
    | Driver: wacommousefilter.sys, 2/16/2007 11:12:00, 11312 bytes
    | Driver: mouhid.sys, 1/21/2008 03:23:44, 15872 bytes
    | Driver: mouclass.sys, 1/21/2008 03:23:44, 34360 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 9/26/2008 01:17:46, 54328 bytes
    | Driver: sermouse.sys, 1/21/2008 03:23:44, 19968 bytes
    | Driver: mouclass.sys, 1/21/2008 03:23:44, 34360 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 10.3 GB
    Total Space: 51.2 GB
    File System: NTFS
    Model: FUJITSU MHZ2160BH G2

    Drive: D:
    Free Space: 38.9 GB
    Total Space: 77.2 GB
    File System: NTFS
    Model: FUJITSU MHZ2160BH G2

    Drive: F:
    Model: HL-DT-ST DVDRAM GSA-T50N
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (Dutch), 1/21/2008 03:23:28, 67072 bytes

    Drive: E:
    Model: WNATUR 67W5I7S1A SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (Dutch), 1/21/2008 03:23:28, 67072 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 5300 AGN
    Device ID: PCI\VEN_8086&DEV_4235&SUBSYS_10018086&REV_00\4&492937F&0&00E2
    Driver: C:\Windows\system32\DRIVERS\NETwNv32.sys, 14.02.0000.0010 (English), 8/4/2011 01:15:04, 7341568 bytes
    Driver: C:\Windows\system32\NETwNc32.dll, 14.00.0000.0008 (English), 5/19/2010 06:29:10, 684032 bytes
    Driver: C:\Windows\system32\NETwNr32.dll, 14.00.0000.0008 (English), 5/19/2010 06:31:28, 2760704 bytes

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_11411734&REV_07\3&11583659&0&11
    Driver: n/a

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_11411734&REV_07\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 8.15.0010.2413 (English), 6/3/2011 12:28:28, 9036800 bytes
    Driver: C:\Windows\system32\igdumd32.dll, 8.15.0010.2413 (English), 6/3/2011 12:28:28, 4967424 bytes
    Driver: C:\Windows\system32\igkrng500.bin, 3/31/2010 14:37:16, 982240 bytes
    Driver: C:\Windows\system32\igcompkrng500.bin, 3/31/2010 14:37:16, 439308 bytes
    Driver: C:\Windows\system32\igfcg500m.bin, 3/31/2010 14:37:16, 92356 bytes
    Driver: C:\Windows\system32\iglhxs32.vp, 6/3/2011 13:29:48, 51644 bytes
    Driver: C:\Windows\system32\iglhxo32.vp, 3/31/2010 13:47:06, 60015 bytes
    Driver: C:\Windows\system32\iglhxc32.vp, 3/31/2010 13:47:06, 60226 bytes
    Driver: C:\Windows\system32\iglhxg32.vp, 3/31/2010 13:47:08, 60254 bytes
    Driver: C:\Windows\system32\iglhxa32.vp, 3/31/2010 13:47:06, 1090 bytes
    Driver: C:\Windows\system32\iglhxa32.cpa, 3/31/2010 13:47:06, 1921265 bytes
    Driver: C:\Windows\system32\iglhcp32.dll, 1.05.0002.0001 (English), 1/12/2011 09:32:50, 147456 bytes
    Driver: C:\Windows\system32\iglhsip32.dll, 1.05.0002.0001 (English), 1/12/2011 09:32:50, 208896 bytes
    Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2413 (English), 6/3/2011 11:44:34, 95232 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2413 (English), 6/3/2011 11:44:58, 57856 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2413 (English), 6/3/2011 12:45:46, 268056 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2413 (English), 6/3/2011 11:45:20, 195584 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2413 (English), 6/3/2011 11:45:10, 115200 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2413 (English), 6/3/2011 11:44:24, 228864 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2413 (English), 6/3/2011 11:44:42, 130048 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2413 (English), 6/3/2011 12:45:48, 138008 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2413 (English), 6/3/2011 12:45:40, 171288 bytes
    Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2413 (English), 6/3/2011 11:44:24, 828928 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2413 (English), 6/3/2011 12:45:46, 172824 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2413 (English), 6/3/2011 11:45:16, 261632 bytes
    Driver: C:\Windows\system32\TVWSetup.exe, 1.00.0001.0000 (English), 6/3/2011 12:45:52, 8198936 bytes
    Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2413 (Dutch), 6/3/2011 11:44:26, 120320 bytes
    Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2413 (Dutch), 6/3/2011 12:45:40, 3157784 bytes
    Driver: C:\Windows\system32\GfxUI.exe.config, 3/31/2010 13:53:18, 151 bytes
    Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 6/3/2011 11:44:26, 4096 bytes
    Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2413 (English), 6/3/2011 12:45:42, 179480 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2413 (English), 6/3/2011 11:45:12, 23552 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:48, 84480 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:48, 81920 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:50, 81920 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:50, 84992 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:52, 86016 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2413 (English), 6/3/2011 11:44:24, 85504 bytes
    Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:56, 86528 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:50, 85504 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:52, 86528 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2413 (English), 6/3/2011 11:47:52, 84480 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2413 (

  • User Avatar Image
    DjNDB Moderator

    @lovecrafthp said:
    Card name: Mobile Intel(R) 4 Series Express Chipset Family

    It is probably an Intel graphics problem. Some of TTGs games work fine on some Intel graphic chips, but it's generally not recommended.

    Your best chance is to play on a computer with an amd or nvidia graphics chip, if possible.

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