I don't really go to posting things on forums, however the support from Telltale support staff Michael Parks deserves recognition.
I have purchased seasons 1 through 3 of Sam & Max. All but 101 Culture Shock activates.
Michael Parks has spent considerable time tweaking my account and looking into why my installation of Sam & Max 101 won't "connect to server" to activate.
This is what service is about. This and the great games Telltale produce makes this site worthy of our support.
Can't say that I have been able to get Culture Shock 101 to activate yet. Used Nortons 360 to clean the registry plus used another registry cleaner and checked entries with regedit. Checked firewall settings and everything else, yet still no go. I'm beginning to suspect my ISP provider.
Anyway as part of his customer service he is sending me all three collectors dvd's at no cost.
As a matter of principal I feel it only right to donate the equivalent cost to charity since he has done more than I expected of him.
So lets see some more posts about the service you gamers get from Telltale support!