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games missing

posted by macgeek23 on - last edited - Viewed by 111 users

i know i bought more games from this site besides what is showing in my account. for example it only shows one sam and max game listed but i have purchased all of them why are they not showing up in my account?

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    Macfly77 Moderator

    Two things come to mind:

    1) Did you buy them all from the Telltale Store (not from Steam, for example, in which case you wouldn't find them in your Telltale account)?
    2) Could you possibly have two Telltale accounts (when I bought my first Telltale game, I used one of my two e-mail addresses to create an account and somehow register my other one when I bought my next Telltale game. Emily merged my accounts after I asked her to - nicely ;) - back in the day)?

    If your answers are "yes" to question 1 and "no" to question 2, you will probably have to wait until Telltale office hours (tomorrow after 9 AM PDT) for more help.

  • nope i bought them from telltale. i may have had a different account but i don't think so. if someone from telltale could help me out that would be great.


    @Macfly77 said: Two things come to mind:

    1) Did you buy them all from the Telltale Store (not from Steam, for example, in which case you wouldn't find them in your Telltale account)?
    2) Could you possibly have two Telltale accounts (when I bought my first Telltale game, I used one of my two e-mail addresses to create an account and somehow register my other one when I bought my next Telltale game. Emily merged my accounts after I asked her to - nicely ;) - back in the day)?

    If your answers are "yes" to question 1 and "no" to question 2, you will probably have to wait until Telltale office hours (tomorrow after 9 AM PDT) for more help.

  • ok so i have to change this a bit. i just remembered i had played the first sam and max games on game tap because i already had a subscription to it so i basically got the games for free. this topic can be closed or deleted or whatever.

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