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Graphics stutter breaking the game

posted by Crippler on - last edited - Viewed by 2.6K users

Sorry if this has been posted elsewhere. I didn't see it, but please point me towards it if it is.

**spoiler references**

I tried to play the game last night and had enough problems that it was unplayable. There was noticeable jerk whenever something new loaded into a scene - like when the zombie crosses in front of the police car. That was annoying, but manageable. However, after killing the zombie sheriff and the other walkers showed up, the screen completely froze and showed one new frame every ten seconds or so, while the audio continued to run.

I tried a few different graphic settings and resolutions, but nothing fixed it. This is my main machine that I run Borderlands, Crysis, Bioshock, Fallout, etc on with max settings, so it shouldn't be a hardware issue. Drivers and OS are also patched and updated

Anyone have any tips or tricks to get this game running smoothly? Really looking forward to tearing through Episode 1!

18 Comments - Linear Discussion: Classic Style
  • I had horrible graphical problems that were fixed by the latest update from Steam. Do you have the latest version?

  • Well...I installed at about 7PM Eastern last night. Has there been an update since then? If not, then I guess I'm playing the most updated version.

    I was hoping that it might just be an update issue. Release day problems and all that.

  • Steam automatically updated my game when I launched in online mode. It was smooth sailing after that. I hope an update fixes it for you.

  • @Rasher said: Steam automatically updated my game when I launched in online mode. It was smooth sailing after that. I hope an update fixes it for you.

    Hmm...by "online mode," I assume you just mean with the Steam client connected, right? No, no updates installed. When I get home, I'll see if any installed during the day. Thanks for the info!

  • Yes, with the steam client connected and online. Steam has an offline mode if you want to play the game offline.

  • I turned a few settings down, and the lag between scene switching disappeared. So I would suggest doing that for now.

  • @Rasher said: Yes, with the steam client connected and online. Steam has an offline mode if you want to play the game offline.

    Yes, I was just making sure the game itself didn't have a setting. I always leave Steam connected. Generally just easier that way.

    @Rasher said: I turned a few settings down, and the lag between scene switching disappeared. So I would suggest doing that for now.

    I turned everything down to lowest settings (including resolution) and still had the issue, so I was pretty sure I could eliminate that. I'm hoping it's an update issue. *crosses fingers*


    Wow...this forum is really speedy on replies!

  • Is this the PC or MAC version of the game? What are your system specs? Do they meet or (hopefully) exceed the minimum requirements for the game? The recommended?

    I downloaded the PC version from Steam last night around 10:00PM EST after Mike gave out keys to Telltale website pre-orders due to the server issues. By 11 I was playing the game. I've put over an hour into it and have seen none of the issues you've described. I play on an Alienware m11x R1 - Core2Duo 1.73Ghz, 8GB RAM, GeForce gt335m 1GB, 500GB Maxtor Momentus XT.

    I'd try "verifying integrity of game cache" through Steam (right click The Walking Dead in the Library) to see if you have the absolute latest and greatest cut of the game. If that doesn't solve the issue, affirm that your graphics card drivers are up to date.

    Still no joy? Try disabling any background processes that may be eating up CPU cycles or taxing your hard drive. Anti-virus and other processes that do "real-time file scanning" come to mind. A look in Task Manager may alert you to programs/processes that are eating up your systems resources without you being aware of it.

  • I have the STEAM version and I had no problems like that. Maybe it just needs a really fast computer or it was a glitch that has been fixed in my version. I've gotten the game quite late/recently.

  • Fairly decent PC specs. Q8300, so plenty of CPU horsepower, but an AMD 5670, so not very high end. I first noticed it when things really started kicking off right at the start, and it quickly got very, very bad. Unplayable until I turned settings down, because all I had was a still shot from the previous camera angle...

    I'm going to carry on playing with everything shoved back up on high, and see how it goes now.

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