This is in addition to an email which I sent the support team earlier.
I ordered Sam & Max Season One and paid with my VISA card.
On checkout I received no download links or order numbers.
I have received no emails from tell tale - not even a confirmation of transaction, although the final screen of the checkout process told me I would receive one.
I access my mailbox directly so I can be sure that it is not in any spam folder.
It has now been over six hours since I ordered.
The email address used for ordering was the same as the registered email address for this account.
Thanks for sorting this out...