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"WalkingDead101.exe has stopped working" error

posted by Mike on - last edited - Viewed by 9.1K users

Hi,

We are currently investigating what is causing this to happen for a small percentage of the userbase for The Walking Dead, and we apologize for the inconvenience. There's a few fixes outlined in the technical support FAQ here: http://www.telltalegames.com/forums/showthread.php?t=29368

If those fixes aren't working for you, please reply to this thread and let me know me know what kind of hardware or software security your system is using. I need the following information:

1: Are you using a software firewall? If so, have you allowed access to the game?

2: Do you have anti-virus software? If so, who makes it? Is it up to date? Is it blocking access to our game?

3: Does the game work if you run it while disconnected from the Internet?

I don't need DXDiag information or any other system specific info apart from the information requested above. Please, no discussion of the issue in this thread. It's to gather information only.

Thanks,
Mike

137 Comments - Linear Discussion: Classic Style
  • None of the recommended solutions worked for me. However, unplugging my xbox360 controller did get the game to start.

  • Im on a mac and I can't get it yo load instant crash report. I have uninstalled and installed, Checked my security settings but still no luck

  • Hi, I am haveing problemes with the game too but my probleme is after i load the game (tghfru steam) the menu is here and when i try to play the first episode it shows the error.Hope theres an solution to the probleme for all of us and that we can finally play this epic game.

    NOW THE ANSWEARS!

    1.Yes,but i did allow acces to the game.

    2.Avast,it is up to date and it isnt blocking the game

    3.NOPE!

    Thanks for the support!!

    Domikmetal!!!

  • Can we get a solution? Or can I get my 25 bucks back? This is kind of ridiculous...

  • User Avatar Image
    DjNDB Moderator

    This thread was not made for discussing the issue and getting support. If you need help, please post a thread in the support forum.

    1. No
    2. No
    3. No

    Originally when I tried to start the game it just did nothing. After following the troubleshooting tips you gave it started giving me an application error which says: "The application was unable to start correctly (0xc0000142). Click OK to close the application.

    Thanks for your help...Jeff

  • I am currently running Windows 7 64 bit. Core I5-2500k chip 8gb of ram and a radeon HD6770 with 4Gb.

    The Walking Dead was purchased through Steam and I have spent three weeks trying to get this thing to work.

    The walking dead refuses to start, no matter which of the solutions I follow. Starting it as admin doesn't work, starting it as Xp doesn't work. I have been through every forum on this subject and I cannot get it to work.

    I no longer care about a solution I want a refund.

  • 1: Are you using a software firewall? If so, have you allowed access to the game?

    Yes, Zone Alarm. Yes, I have given it access to the game.

    2: Do you have anti-virus software? If so, who makes it? Is it up to date? Is it blocking access to our game?

    Yes, Eset's NOD32 Antivirus 6. Yes, it is up to date, and no, it isn't blocking access to the game. Disabling it doesn't fix the problem.

    3: Does the game work if you run it while disconnected from the Internet?

    Yes, it does. Though that is the Steam version, not the stand alone version.

  • Hi,

    1: Are you using a software firewall? If so, have you allowed access to the game?

    Yes, but i disabled it avg internet security 2013

    2: Do you have anti-virus software? If so, who makes it? Is it up to date? Is it blocking access to our game?

    yes, avg internet security but i disabled it.

    3: Does the game work if you run it while disconnected from the Internet?

    no. only - game starts and then - WalkingDead101.exe has stopped working

    id really like to play......

    Thanks, Rus_Q

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    DjNDB Moderator

    I believe this thread has served its purpose. If you still encounter this crash, please create a new thread in the PC/Mac support forum and include a download link to the "support_data_pc.zip" you can create using the Support Tool.

This discussion has been closed.