I've submitted a support ticket (58581) on 26/4/2012 regarding a refund, but I'm yet to hear anything. The Walking Dead has been removed from my account, but that's all so far. I don't want to file a paypal claim, but with that said, there's only a limited window for that, so I'm going to have to do it if no-one gets back to me in the next few days. I have sent through another support ticket (58924), but I thought I'd post here as well, just so it's not missed. Hoping to hear from you soon.