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bonus disc and PayPal

posted by Emily on - Viewed by 107 users

We've had a few emails from people having trouble with PayPal and the bonus disc, so I figured I'd start a thread here.

Once you get to the PayPal screen, you should be able to pay without a credit card. If you're not using the email address associated with your PayPal account, you'll see a screen that looks like this:

paypal.jpg

Just click "Pay Fast with PayPal" and then you can log into your account and get access to other payment options.

If you're not seeing that screen or if it doesn't work for you, please post your experience here so we can try to help. We have no control over the PayPal screens that display and they're different in different countries, but we'll help the best we can. :)

One last thing - if you ran into trouble with PayPal and didn't complete your order, your Season One order number may show as invalid if you try to use it for the free disc again. That's nothing to worry about - just email support@telltalegames.com and tell us and we'll reset it for you.

More posts about PayPal (including suggestions people made the first time this issue of payment methods came up) can be found here.

EDIT: I just learned PayPal may have been down earlier, so that could also be related to problems people are having...

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