User Avatar Image

Email confirm. 61714

posted by D1422 on - last edited - Viewed by 74 users

--------------------------------------------------------------------------------

I have emailed your support twice. The first auto-response confirmation # is 61714. My daughter downloaded ThE Walking Dead" from your site. Before intalling it a warning displayed saying it may cause harm to the compter. I had her trash the file and would appreciate a credit to my accout.

2 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    puzzlebox Telltale Staff

    Your antivirus is probably flagging it because the game needs to connect out to Telltale's servers to verify that the account you're logging in with actually owns the game. If you downloaded it from Telltale's site, the file itself is fine.

  • User Avatar Image
    DjNDB Moderator

    I agree that it should be a false alert.
    Or are you talking about the standard windows security warning that looks like this?
    171497d1313991224-open-file-security-war

    Otherwise, which software warns you, and can you post a screenshot of the warning please?

Add Comment