[*]Excellent customer support![/LIST]These guys actually respond to our problems every single day of the week, and they do it well! None of this automated stuff that doesn't help -- they actually know what they are talking about.
2. They listen to their customers!
When we wanted different lines recorded in the Sam and Max episodes, what did they give us? Exactly that! When we wanted a poster print of the DVD cover, what did they give us! Exactly that! Unlike a lot of companies that don't actually care what the people think as long as they make money, Telltale listens!
3. They talk to their customers!
The fact that they keep a blog telling us what they are up to at stuff like Comic-Con is really interesting and makes you feel like one big, happy family! ;)
4. Episodes in games
People were sceptic about the episodic style, but Telltale pulled it off extremely well and I support the idea. Instead of long gaps between games, you get them every month or so which really fullfills your need for the games.
5. Sam and Max
'nuff said. Come on LucasArts, sell Monkey Island rights to Telltale...
note to telltale: I'm not sure if Monkey Island would work in episodic format... but y'never know!
There is much more, I just haven't mentioned it/can't think of it at 10:15pm! Three cheers to Telltale!
P.S. Post here what you love about Telltale! :D