We are aware that a small number of players are having trouble downloading Episode 4 on PC. We are currently investigating a solution to this issue and will update you when one is available.
Until then, there are a few things you can do to avoid a connection failure message.
Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again.
Also, try connecting to another available network or rebooting your modem/router.
Furthermore, if you do encounter this problem after numerous attempts, please wait a short time before attempting the download again. Also shut down your computer before trying again.
We do apologize for this issue. We know it is frustrating to encounter this error message, but please keep trying and Episode 4 will eventually download successfully.