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How long does support normally take to reply?

posted by timbo on - last edited - Viewed by 198 users

Just wondering how long it normally takes for the to reply to a support request? I emailed support a bit under a week ago regarding activation, and got the "This is just an automated note to let you know that we've received your request for support and that we'll be getting back to you ask quickly as possible" email, but haven't heard anything since...

Not complaining at all, just wondering.

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