Episode 4 is continually hard freezing during the point where the Doctor is coming down the stairs and Lee is looking out the window. It either freezes while the stairs are visible or it freezes while the window is visible. It freezes every time after many attempts. I have tried turning off all the special FX, turning down the resolution, quitting all other programs, playing windowed and full screen, etc. I can't figure out any way to get past this part.
I notice that the screen glitches momentarily right before it freezes, so I think it's a memory corruption bug in TWD, not just a performance bottleneck.
I've waited about a week hoping to see a patch to download (I have the Steam version) but nothing has come out so far. Is TTG acknowledging this bug? Is there a plan to fix it?
This is the first TTG I have bought in a long time, and it's looking like it will be the last, too. Customer support is horrendous. The game is buggy as shit. And Steam doesn't offer refunds. That's a recipe for disappointed customers.