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Damaged and can't be opened?

posted by firebirdfrank on - last edited - Viewed by 399 users

Hey folks,

I'm a newbie here and having trouble getting off the ground. I've tried two separate times to download the game to my Mac (with solid internet connections each time, as suggested in the FAQ) and each time I go to launch the game, I get the dialog box I'm attaching a screenshot of here. In case the attachment doesn't work, the dialog box says, "The Walking Dead" is damaged and can't be opened. You should move it to the trash.

I'm running Mountain Lion (10.8.2) on a new Macbook Air, which appears to satisfy all the system requirements. Any help anyone can provide would be most appreciated.

Thanks!
Frank

2 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    Please read the solution below.

    @MattP said: To fix this issue you will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.

  • that did it! thanks, all set now.

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