As many others have already posted this game is a lagging, freezing, unplayable mess.
We have all spent our hard earned money on a game that TWD fans have raved about, expecting to have the same great game playing experience. Yet what do we get? A game where you cannot even play due to severe glitches. It makes it impossible to even get past the second scene of Episode 1. Your quality control really dropped the ball with releasing a steaming pile such as this.
We deserve answers and to see that you are ignoring every last one of us with this issue is very frustrating. And not only that, it is also very disrespectful to those who have supported your company by purchasing this heap.