I really love Telltale games, I've played Monkey Island, Back to the Future and The Walking Dead so far.
The thing is that Telltale games are quite buggy. I can live with that, I'm a software developer so I can play around with files and drivers and stuff to make things work, and I have a lot of patience to deal with that kind of stuff.
But it has happened to me more than once that I recommend a game to a friend, they have some really annoying bugs (specially with TWD not carrying over their decisions between episodes) and they just don't know what to do. Sometimes I can help, others I just have no idea what to do (specially when they have completely different systems than mine).
And some of the bugs usually are quite old, I search trough the forums and I find people with the same issues from months ago. So my question is... why doesn't telltale patch their games? I've never... ever... seen a patch for a telltale game.
Will customer support get better? will they start patching games? should I just stop recommending telltale games to my friends because I'm tired dealing with problems they have?