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Dissappointed

posted by shiftypow on - last edited - Viewed by 135 users

I wrote and complained 10 days ago to steam about buying the walking dead. I have had no reply whatsoever about my issues. I have posted on the forums and it seems they just don't reply so I though I would come here to who made this broken game. I spent thee hours when buying this game just to get the game to even load. I had the stupid walkingdead 101 problem and it took me ages to rectify this trying so many solutions. Now the game loads I can't play as the stuttering is unbelievable even with lowering shadows and putting eveything down to lowest e.r resolution and everything minimum. I emailed steam about this aswell I have not heard anything I think its just unfair. I have given them £12 for the ability to not be able to play a game. I know some people will say Its my computer but I have a decent rig and from reading the forums it seems the problems I have had are a common occurrence with no fix. I have always been so happy with steam support, but the support I have had with this has been utter crap. Unless there is a way to fix it I would like my money back, I do not think this is unfair to ask as its not just a problem I am having. Its one think to release a game with bugs, but to release game that is unplayable and give no warning is disgusting.

7 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    I can try some troubleshooting.

    Do you play on PC or Mac?

    Either way it can help if you post some system information.

    PC
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

    Mac
    Open a terminal (e.g. by typing terminal into spotlight).
    Run the system profiler to copy selected system information to the clipboard, by copying the command line below into the terminal and pressing enter:

    system_profiler -detailLevel mini SPHardwareDataType SPSoftwareDataType SPDisplaysDataType SPAudioDataType | pbcopy

    Now paste the clipboard into a new reply to this post, by pressing Command + V.

  • ------------------
    System Information
    ------------------
    Time of this report: 12/28/2012, 16:47:59
    Machine name: MARK-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: X58A-UD3R
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
    Memory: 6144MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 3753MB used, 4433MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6898)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00
    Display Memory: 2805 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1791 MB
    Current Mode: 2048 x 1152 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: DELL SP2309W
    Monitor Id: DELD01B
    Native Mode: 2048 x 1152(p) (59.909Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1151 (English)
    Driver Version: 9.2.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/28/2012 01:41:40, 1120768 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2BD8-11CF-CD77-0A2BBEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6898
    SubSys ID: 0x0B001002
    Revision ID: 0x0000
    Driver Strong Name: oem49.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_6898
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5964 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/21/2009 14:27:58, 2013856 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5964 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/21/2009 14:27:58, 2013856 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Realtek Digital Input (Realtek High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5964 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/21/2009 14:27:58, 2013856 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC041
    FF Driver: n/a

    Device Name: USB Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC041
    FF Driver: n/a

    Device Name: USB Keykoard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1C4F, 0x0002
    FF Driver: n/a

    Device Name: USB Keykoard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1C4F, 0x0002
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A35
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x1C4F, 0x0002
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC041
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 300.9 GB
    Total Space: 953.8 GB
    File System: NTFS
    Model: SAMSUNG HD103SJ ATA Device

    Drive: D:
    Model: Optiarc DVD RW AD-7241S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A1021458&REV_00\3&13C0B0C5&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Intel(R) 5520/5500 Routing and Protocol Layer Register Port 1 - 3428
    Device ID: PCI\VEN_8086&DEV_3428&SUBSYS_00000000&REV_13\3&13C0B0C5&0&89
    Driver: n/a

    Name: Intel(R) 5520/X58 I/O Hub PCI Express Root Port 5 - 340C
    Device ID: PCI\VEN_8086&DEV_340C&SUBSYS_50011458&REV_13\3&13C0B0C5&0&28
    Driver: n/a

    Name: GIGABYTE GBB36X Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&238ED369&0&00E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
    Driver: n/a

    Name: Intel(R) 5520/5500 Physical and Link Layer Registers Port 1 - 3427
    Device ID: PCI\VEN_8086&DEV_3427&SUBSYS_00000000&REV_13\3&13C0B0C5&0&88
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_50011458&REV_13\3&13C0B0C5&0&18
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
    Driver: n/a

    Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 Routing and Protocol Layer Registers Port 0 - 3426
    Device ID: PCI\VEN_8086&DEV_3426&SUBSYS_00000000&REV_13\3&13C0B0C5&0&81
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 2 - 3409
    Device ID: PCI\VEN_8086&DEV_3409&SUBSYS_50011458&REV_13\3&13C0B0C5&0&10
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&525529E&0&00E4
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 Physical and Link Layer Registers Port 0 - 3425
    Device ID: PCI\VEN_8086&DEV_3425&SUBSYS_00000000&REV_13\3&13C0B0C5&0&80
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_50011458&REV_13\3&13C0B0C5&0&08
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E4
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) ICH10R LPC Interface Controller - 3A16
    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_50011458&REV_00\3&13C0B0C5&0&F8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
    Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&13C0B0C5&0&A2
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
    Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_50001458&REV_13\3&13C0B0C5&0&00
    Driver: n/a

    Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&278CCF74&0&30F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
    Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E3
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 Trusted Execution Technology Registers - 342F
    Device ID: PCI\VEN_8086&DEV_342F&SUBSYS_00000000&REV_13\3&13C0B0C5&0&A8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&13C0B0C5&0&A1
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C0B0C5&0&F0
    Driver: n/a

    Name: NEC Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&115A8633&0&0010
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
    Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&13C0B0C5&0&A0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
    Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_50011458&REV_13\3&13C0B0C5&0&48
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1B4B&DEV_91A3&SUBSYS_B0001458&REV_11\4&33603A3B&0&0008
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&2ABA1BF6&0&0118
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E9
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub I/OxAPIC Interrupt Controller - 342D
    Device ID: PCI\VEN_8086&DEV_342D&SUBSYS_00000000&REV_13\3&13C0B0C5&0&98
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_50011458&REV_13\3&13C0B0C5&0&38
    Driver: n/a

    Name: GIGABYTE GBB36X Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_03\4&A720DC2&0&00E3
    Driver: n/a

    Name: ATI Radeon HD 5800 Series
    Device ID: PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00\4&2ABA1BF6&0&0018
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.00.0009.0000
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.20928
    ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.20928
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.20928
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
    Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.00.0008.0000
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.20928
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385

  • User Avatar Image
    DjNDB Moderator

    Here's something that helped two people with stuttering issues:
    @Ramsus32 said: After you launch the game open the task manager, go to processes and find WalkingDead101.exe. Right click it and select set affinity. I then select all processors. I'm running a quad core and since doing this it has not stuttered once. Just finished off episode 2.

  • Hi, I tried that and after doing that the game would not run and would die after a few minutes :/

  • User Avatar Image
    DjNDB Moderator

    That's unfortunate. Do you run the game in any compatibility mode or other special settings?

  • Hi Yes I had to run it in compatibility mode to get the game to launch ( I tried so many damn things just to get the thing to even load). It is set on windows 98 to make it run.

  • User Avatar Image
    DjNDB Moderator

    I met a user earlier who only had stuttering in the compatibility mode, so if we get it running without that, there's a chance for improvement.

    @shiftypow said:
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)

    Description: Speakers (Realtek High Definition Audio)
    Date and Size: 10/21/2009 14:27:58, 2013856 bytes


    We can try if updating your system and drivers helps.

    I noticed that you don't have Win7 SP1 installed. I recommend running windows update.

    I would also install the latest Realtek HD Audio driver.

    Further please make sure that Antialiasing and Anisotropic filtering are set to "application controlled" in your graphics cards settings.

    Finally please try if it works better in compatibility mode, or even without it.

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