User Avatar Image

Refund Possible?

posted by Shuurai on - last edited - Viewed by 160 users

So I would like to know why exactly I got ripped off by your in-game store on Xbox Live?

I bought episodes 2 and 3 yesterday through the in-game menu at 300 points each, leaving me with 700. However today while looking under the "previous offers" for days 1~6 it clearly stats that episodes 2~5 are only 200 points each.

Now, it's not the end of the world, but it's the principal of the thing. If it's on sale, that price should be listed regardless of what menu I buy it from, or at least include the proper link. I overpaid by 200 points when I shouldn't have.

EDIT: For reference, my user name is my gamertag on XBL as well.

EDIT 2: OK, I spoke with an MS representative and I got my refund. Just, everyone do not purchase the DLC via the in-game menu, as it's not priced properly - do it from the dashboard! 2~5 should only be 200 points each.

1 Comment - Linear Discussion: Classic Style
  • User Avatar Image
    MattP Telltale Staff

    The in-game menu links directly from the Xbox Marketplace. The pop-up message that prompts you to purchase the episode is delivered by Xbox. This price is set by Microsoft and is the same as you would find if you went directly to the Marketplace. Since these episodes were only on sale for 1 day, you may have purchased one episode at full price (400 points) just before the promotion started, and then purchased the other on sale for 200 points. This content was never listed for 300 points, so it's impossible that you would be charged this amount per episode.

Add Comment