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Mac Episode 1 -- Black Screen on Launching

posted by ftoddre on - last edited - Viewed by 197 users

Hi all,
Bought the Walking Dead pack and installed Walking Dead Episode 1. Upon launching it pretty much immediately goes to a black screen and I have to use the Command-Q to exit. Doesn't crash the computer as I can tell its still working but just brings up that black screen.

MacBook Air
10.7.5
Processer 1.7 GHz Intel Core i 5
Memory 4GB 1333 Mhz ddr3

Thanks all.

3 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    Please post some more system information.

    System Information
    Open a terminal (e.g. by typing terminal into spotlight).
    Run the system profiler to copy selected system information to the clipboard, by copying the command line below into the terminal and pressing enter:

    system_profiler -detailLevel mini SPHardwareDataType SPSoftwareDataType SPDisplaysDataType SPAudioDataType | pbcopy

    Now paste the clipboard into a new reply to this post, by pressing Command + V.

  • Hardware:
    Hardware Overview:
    Model Name: MacBook Air
    Model Identifier: MacBookAir4,2
    Processor Name: Intel Core i5
    Processor Speed: 1.7 GHz
    Number of Processors: 1
    Total Number of Cores: 2
    L2 Cache (per Core): 256 KB
    L3 Cache: 3 MB
    Memory: 4 GB
    Boot ROM Version: MBA41.0077.B0F
    SMC Version (system): 1.73f63


    Software:

    System Software Overview:

    System Version: Mac OS X 10.7.5 (11G63)
    Kernel Version: Darwin 11.4.2
    64-bit Kernel and Extensions: Yes

    Graphics/Displays:

    Intel HD Graphics 3000:
    Chipset Model: Intel HD Graphics 3000
    Type: GPU
    Bus: Built-In
    VRAM (Total): 384 MB
    Vendor: Intel (0x8086)
    Device ID: 0x0116
    Revision ID: 0x0009

    Displays:
    Color LCD:
    Display Type: LCD
    Resolution: 1440 x 900
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Built-In: Yes
    Connection Type: DisplayPort
    Audio (Built In):

    Intel High Definition Audio:
    Audio ID: 91
    Headphone:
    Connection: Combination Output
    Speaker:
    Connection: Internal
    Internal Microphone:
    Connection: Internal
    External Microphone / iPhone Headset:
    Connection: Combination Output
    HDMI / DisplayPort Output:
    Connection: Display

  • User Avatar Image
    DjNDB Moderator

    @ftoddre said:


    Intel HD Graphics 3000:
    Chipset Model: Intel HD Graphics 3000
    Type: GPU
    Bus: Built-In
    VRAM (Total): 384 MB

    I fear your Mac doesn't meet the minimum requirements.

    I am not sure that's all what happens though. The game usually downloads some updates at the beginning, so letting it sit for a while the first time (e.g. 30 minutes) might let it start eventually.

    You can also try if you can see something, if your press Command + F to switch it to windowed mode.

    Mac System Requirements:
    Mac OS: Snow Leopard (10.6.X)
    Processor: 2.3 Ghz Intel
    Memory: 4 GB RAM
    Hard Disk Space: 2 GB Space Free
    Video Card: 512 MB NVidia or ATI graphics card
    Not recommended for Intel integrated graphics or Mac Minis or early-generation MacBooks

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