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Fingerprint analysis issues

posted by Dogberry on - last edited - Viewed by 679 users

I am unable to see the fingersprints on the analysis computer therefore I am unable to compare evidence or samples. I can do and see everything else.
Has anyone else had this problem if so how did you resolve it OR os anyone else having this problem?

It's driving me nuts!!

12 Comments - Linear Discussion: Classic Style
  • well at this moment I feel like this game was a waste of time and money. :(
    At this rate I won't be buying or recommending any more :rolleyes:

  • Have a little patience. Someone who's played the game will come along sooner or later. It's only been a few hours.

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    MarkDarin Telltale Staff

    Usually when there are graphical issues involved, the recomended thing to do is update your video card drivers. This tends to fix most issues.

    Also, I assume you are talking abut CSI: Hard Evidence for the PC. If not, let us know what you are playing!

  • Thank you Kedri, I'm sure you are right but I am so into my game that I hate to wait lol

    Yes markDarin it is CSI hard evidence which is why I posted this problem in the CSI hard evidence section ;~)
    I have no idea what graphics card I have nor any idea how to update it. unfortunately I am not a pc expert lol

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    MarkDarin Telltale Staff

    Well, if ya wanna get technical, Dogberry, this is simply the CSI Gaming section. Not specifically CSI: Hard Evidence. LOL. Besides, people pose some weird stuff in here sometimes, so I just wanetd to make sure.

    To get even more technical, try this to find out what video card you have:

    "Right-click My Computer, select Manage, and click on Device Manager on the left-hand side of the window that opens up. (It's under System Tools if you can't find it.) Then, on the right side of the window, click on Display Adapters."

    After that, search google for drivers for that card. That should put you on the right track.

  • Oh I'll give that a go thank you Mark!!

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    Seg

    Dogberry: Can you post what graphics card you are using?

  • Dogberry - I hope this gets resolved for you. I would recommend going to the ubisoft website, since they are handling the official tech support for the game. Someone there can walk you through the driver installations.

  • Hi all.
    Seg, I Have an SiS Mirage Graphics card.
    DG, I have looked on that website and also registered my problem but still have no reply.

    I have managed to complete the game but had to use guesswork to match blank finger print images to blank finger print images which completely took the enjoyment out of the game :(
    I hope this topic keeps going in case anyone else has the same problem.

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