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Black Screen on Episode 2 (Mac)

posted by Jitto23 on - last edited - Viewed by 222 users

Hey guys,

I've downloaded all the episodes for TWD on my mac which is running Mountain Lion 10.8.2 and I've come across this problem where I am unable to load episode 2, but episodes 1,3,4 and 5 are working perfectly fine.

Basically when i load episode 2, the game is stuck on a black screen and won't go any further.

If anyone can provide any assistance it would be of great help to me :)

THanks in advance

14 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    It's possible that your issue is caused by having multiple prefs.prop files, which sometimes happens for unknown reasons.
    There should be only one prefs.prop, and that's in the savegame folder:
    ~/Library/Application Support/Telltale Games/TheWalkingDead/

    Please check if there are additional prefs.prop files in the install folder or its subfolders.
    If so, make a backup copy of the prefs.prop and delete it from the install folder.

    If that doesn't help, make a backup copy of the savegame folder's prefs.prop, and then try copying the install folder prefs.prop to the savegame folder.

  • @DjNDB said: It's possible that your issue is caused by having multiple prefs.prop files, which sometimes happens for unknown reasons.
    There should be only one prefs.prop, and that's in the savegame folder:
    ~/Library/Application Support/Telltale Games/TheWalkingDead/

    Please check if there are additional prefs.prop files in the install folder or its subfolders.
    If so, make a backup copy of the prefs.prop and delete it from the install folder.

    If that doesn't help, make a backup copy of the savegame folder's prefs.prop, and then try copying the install folder prefs.prop to the savegame folder.



    Thanks for the reply. But unfortunately, the problem still persists.

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    DjNDB Moderator

    @Jitto23 said: Thanks for the reply. But unfortunately, the problem still persists.



    Please give some more feedback. Did you find prefs.prop files in the install folder?

  • @DjNDB said: Please give some more feedback. Did you find prefs.prop files in the install folder?



    Hey there. I did find the prefs file on the save game folder found in application support and it there was only one and it was in the walking dead 1 folder. And I also checked for the package contents of the thewalkingdead game and there weren't any there either. Eventually did a search too and came to teh conclusion that there was only that one file.

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    DjNDB Moderator

    Alright. We need to try to narrow down the problem.
    Let's start a little test to see if your savegames are causing the problem.

    Please move the prefs.prop and all .save files out of the savegame folder ( ~/Library/Application Support/Telltale Games/TheWalkingDead/ ) to a location you'll remember, so you can recover them later.

    Then try starting Episode 2 with random choices.

  • Hey there, just tried starting episode 2 with random choices and still it shows up the black screen, with all save files transferred to another location

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    DjNDB Moderator

    That's odd.
    We need to try a more extreme approach to see if there's any way to get it working.
    Please copy them back to the savegame folder, so we don't forget that later.
    Then rename the entire savegame folder.

    You'll have to download Episode 2 again, but that's intended.
    Then try if you can start it.

  • I downloaded the game again and surprisingly this time it worked. Cheers for that :) (NO MORE BLAKC SCREENS!!! YAY)

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    DjNDB Moderator

    That's awesome. Does it still work if you copy your prefs.prop and all .save files into the new savegame folder?

    Just out of curiosity, because i don't know why it was broken:
    I just noticed in your earlier post that you initially had download problems. Did you use any workarounds?

  • Hey there, thanks for the help again. The game did still work when i transferred all my save files to their original location.

    Yes i at an earlier stage i did come across download issues however this was rectified when a patch was released at the time.

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