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How to do a clean wipe of TWD on steam?

posted by MrFluffums on - last edited - Viewed by 207 users

Hello, I am having recent troubles with getting TWD to load episode 2, and I want to do a clean wipe, save files and all. How do I do this? Thanks!

6 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    Are you playing on Mac or PC?
    Are you running the game in any compatibility mode, if so, which one?

    Please try verifying your game cache files.

    Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

    Then delete the savegame folder.

    Normal locations:
    Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead

    Exceptions:
    If you run TWD in compatibility mode for win95 or win98/me it might save to:
    %PUBLIC%\Documents\Telltale Games\The Walking Dead

    Then start the game again. It should create a new empty savegame folder.

  • User Avatar Image
    DjNDB Moderator

    Are you playing on Mac or PC?
    Are you running the game in any compatibility mode, if so, which one?

    Please try verifying your game cache files.

    Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

    Then delete the savegame folder.

    Normal locations:
    Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead
    Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/

    Exceptions:
    If you run TWD in compatibility mode for win95 or win98/me it might save to:
    %PUBLIC%\Documents\Telltale Games\The Walking Dead

    Then start the game again. It should create a new savegame folder.

    Then you can enable steam cloud again.

  • I have a mac. Where is the savegame folder?

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    DjNDB Moderator

    Ah sorry, i added it above.

  • And i dont think Im running it in any compatibility mode, how do I be sure?

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    DjNDB Moderator

    @MrFluffums said: And i dont think Im running it in any compatibility mode, how do I be sure?



    It's a PC thing, so it doesn't concern you.

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