ALT+ENTER after you start game and hear audio changes you to windowed mode. I then saw game menu where i could change resolutions. playing on a hdtv may have been the problem. not that it should be seeing as it is common now.
don't know why this suggestion was so hard to find should be the first step told to everyone.. hats off to the telltale team though. you guys do try hard to respond and fix players issues.