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The Walking Dead freezing up.

posted by leap198 on - last edited - Viewed by 6.5K users

I'm having a problem with the game freezing up at one specific scene in episode 2. I had a similar problem in episode 1, but it solved itself by simply restarting the game and playing through it again.

The scene where I have this problem is in episode 2, right before Lee and Mark are about to go check on the fence at the dairy. Lee begins to speak, but suddenly the screen will freeze. I will sometimes hear the dialogue continue for several seconds afterwards, and the background noise continues, but everything else stops responding. Also, if it helps at all, afterwards when I close TWD the process will continue and I can not end it, and everything runs very slowly until I force a shutdown and restart my computer.

I have tried every fix suggested, and none of them have worked. I updated drivers, reinstalled, turned the graphics all the way down, ran it windowed, checked to see if it or steam were running in compatibility mode, and a bunch of other stuff I can't remember. As far as I can tell my computer meets the minimum requirements, so I'm just wondering if there's anything I've missed that could be the cause.

Edit: I forgot to mention I'm playing this on a PC with Windows 7.

15 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    Please try verifying the game cache files.

    If that doesn't fix it, please follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" to your next reply in this thread.

  • I tried verifying the game cache files before. Here's it is.

    Edit: I just looked at the file I sent. There doesn't seem to actually be anything there. I followed what it said to do though, but I'll try it again.

    Edit: I tried it a few more times, but I'm still getting nothing.

  • User Avatar Image
    DjNDB Moderator

    That's odd. Did you let the support tool run to the end, and press Enter after it asks you to?

    If that still doesn't work, please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • ------------------
    System Information
    ------------------
    Time of this report: 7/25/2013, 16:26:27
    Machine name: LUKE-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Dell System XPS L502X
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
    Memory: 8192MB RAM
    Available OS Memory: 8086MB RAM
    Page File: 3804MB used, 12365MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_050E1028&REV_09
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO22EC
    Native Mode: 1366 x 768(p) (60.008Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2455 (English)
    Driver Version: 8.15.10.2455
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/20/2011 09:39:56, 8310272 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4256-11CF-2171-0325B4C2C435}
    Vendor ID: 0x8086
    Device ID: 0x0116
    SubSys ID: 0x050E1028
    Revision ID: 0x0009
    Driver Strong Name: oem79.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2455:pci\ven_8086&dev_0116&subsys_050e1028
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0665&SUBSYS_1028050E&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6312 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 2/18/2011 21:59:46, 2748520 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6312 (English)
    Driver Attributes: Final Retail
    Date and Size: 2/18/2011 21:59:46, 2748520 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52F
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *dll050e
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC52F
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 494.4 GB
    Total Space: 695.3 GB
    File System: NTFS
    Model: ST9750420AS

    Drive: Q:
    Model: n/a

    Drive: E:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: D:
    Model: HL-DT-ST DVDRWBD CT40N
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_050E1028&REV_B5\3&11583659&0&E4
    Driver: n/a

    Name: Intel(R) Centrino(R) Wireless-N 1030
    Device ID: PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34\4&1485D2DF&0&00E1
    Driver: n/a

    Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B
    Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_050E1028&REV_05\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_050E1028&REV_B5\3&11583659&0&E3
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_050E1028&REV_06\4&224DB6DD&0&00E5
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_050E1028&REV_04\3&11583659&0&B0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_050E1028&REV_B5\3&11583659&0&E1
    Driver: n/a

    Name: NVIDIA GeForce GT 540M
    Device ID: PCI\VEN_10DE&DEV_0DF4&SUBSYS_050E1028&REV_A1\4&4DCA75F&0&0008
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_050E1028&REV_05\3&11583659&0&D0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_050E1028&REV_B5\3&11583659&0&E0
    Driver: n/a

    Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_050E1028&REV_04\4&AA8EDE1&0&00E3
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_050E1028&REV_05\3&11583659&0&E8
    Driver: n/a

    Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_050E1028&REV_05\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_050E1028&REV_05\3&11583659&0&FB
    Driver: n/a

    Name: Intel(R) HD Graphics Family
    Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_050E1028&REV_09\3&11583659&0&10
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_050E1028&REV_05\3&11583659&0&D8
    Driver: n/a

    Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
    Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_050E1028&REV_09\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
    Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_050E1028&REV_B5\3&11583659&0&E5
    Driver: n/a

    Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20108086&REV_09\3&11583659&0&08
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18147
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000
    CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000
    CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000
    FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000
    FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000
    Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000
    Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000
    Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000
    OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000
    Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000
    Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000
    Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000
    Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000
    Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000
    Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000
    WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,2.01.0039.0000
    CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.3405
    CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.8417
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.02.4436.0000
    Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000
    ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071
    ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Roxio MPEG2 Encoder,0x00000000,0,0,,
    VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071
    ROXIO MPEG Writer,0x00000000,0,0,,
    ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.02.4436.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.02.4436.0000
    ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
    Roxio Plasma CrossGraph Renderer,0x00200000,1,0,PlasmaCGFilter.ax,12.02.0001.0071
    ROXIO Video Resampler 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
    ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.02.4436.0000
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
    LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.50.0001.0000
    CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3404
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    ROXIO Audio Source 3.0,0x00200000,0,1,roxaudio.ax,10.00.0000.0000
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    roxio DCFilters Subpicture Mixer,0x00000000,0,0,,
    DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,2.01.0039.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    VCGImageSource,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071
    Roxio MPEG1 Audio Encoder,0x00000000,0,0,,
    CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.4703
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.01.0016.0000
    ROXIO VideoCombine 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
    ROXIO DVDCrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
    Roxio RealD to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
    ROXIO VideoTransition 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

  • User Avatar Image
    DjNDB Moderator

    @leap198 said:
    Card name: Intel(R) HD Graphics Family

    Name: NVIDIA GeForce GT 540M

    Is the game using the Intel or the Nvidia graphics?

  • I checked and made sure it was using the Nvidia.

  • User Avatar Image
    DjNDB Moderator

    Not sure what causes it, but one thing you can try is installing the latest sound driver.

  • Yeah, I tried that too. Well I appreciate the replies.

  • User Avatar Image
    DjNDB Moderator

    Not sure what could else cause it.

    But just to be sure, please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

  • Same thing happened. It's so strange. Everything runs so smoothly up until that one specific part.

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