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L&O:L crash on startup (ntdll.dll)

posted by fatboy76 on - Viewed by 1.1K users

Hello,

I have recently purchased this game via steam. Whenever attempting to launch the game I see a white box and for a few moments and the game hard crashes. I get the the typical problem that there was a problem with this program.

After a bit of research the only suggestion that support has shared is to revert to radeon video drivers from January of 2012. I was able to properly revert my drivers but this made no difference. Im now running the most recent drivers again. This made no difference. I have attempted to launch the application in compatibility mode (XP sp3) with admin permissions. Again, no dice, continues to crash on startup. Here is the specific error message from eventvwr.msc: (I have verified that ntdll.dll is not corrupt)

Faulting application name: LawAndOrder101.exe, version: 2012.1.25.6471, time stamp: 0x4f205b7b Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072 Exception code: 0xc0000374 Fault offset: 0x000ce753 Faulting process id: 0x5d0 Faulting application start time: 0x01cec175a5ceaafc Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\lawandorder\LawAndOrder101.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c


Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: LawAndOrder101.exe P2: 2012.1.25.6471 P3: 4f205b7b P4: StackHash_4601 P5: 6.1.7601.18229 P6: 51fb1072 P7: c0000374 P8: 000ce753 P9: P10:

Attached files: C:\Users\Adam\AppData\Local\Temp\WER46A1.tmp.WERInternalMetadata.xml

These files may be available here: C:\Users\Adam\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_LawAndOrder101.e_6678dd3390d711b7364422684175b8cb3ff0b354_02964b62

Analysis symbol: Rechecking for solution: 0 Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c Report Status: 1

My dxdiag will follow. Has anyone been able to look into this problem? Appears to have been around for over a year.

3 Comments

  • System Information

    Time of this report: 10/4/2013, 22:07:11 Machine name: ADAMSASUS Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130801-1934) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK Computer Inc.
    System Model: K52Jr BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10 Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz Memory: 8192MB RAM Available OS Memory: 8040MB RAM Page File: 2246MB used, 13832MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode


    DxDiag Notes

    Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.


    DirectX Debug Levels

    Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)


    Display Devices

    Card name: ATI Mobility Radeon HD 5400 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x68E0) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00 Display Memory: 4095 MB

    Dedicated Memory: 1013 MB Shared Memory: 3082 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO22EC Native Mode: 1366 x 768(p) (60.042Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1191 (English) Driver Version: 12.104.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 3/28/2013 21:37:02, 1155264 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2BA0-11CF-5477-F83BBEC2C535} Vendor ID: 0x1002 Device ID: 0x68E0 SubSys ID: 0x1BF21043 Revision ID: 0x0000 Driver Strong Name: oem110.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:12.104.0.0:pci\ven_1002&dev_68e0 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled


    Sound Devices

    Description: Speakers (Conexant Cocoa II High Definition SmartAudio)

    Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_104313F3&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CHDRT64.sys Driver Version: 4.98.0018.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/30/2009 10:50:04, 704512 bytes Other Files: Driver Provider: Conexant HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No


    Sound Capture Devices

    Description: Microphone (Conexant Cocoa II High Definition SmartAudio)

    Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: CHDRT64.sys Driver Version: 4.98.0018.0000 (English) Driver Attributes: Final Retail Date and Size: 10/30/2009 10:50:04, 704512 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF


    DirectInput Devices

    Device Name: Mouse Attached: 1 Controller ID: n/a

    Vendor/Product ID: n/a FF Driver: n/a

    Device Name: Keyboard Attached: 1 Controller ID: n/a

    Vendor/Product ID: n/a FF Driver: n/a

    Device Name: Programmable Hotkeys Attached: 1 Controller ID: 0x0

    Vendor/Product ID: 0x06A3, 0x5081 FF Driver: n/a

    Device Name: Saitek Cyborg Keyboard Attached: 1 Controller ID: 0x0

    Vendor/Product ID: 0x06A3, 0x0728 FF Driver: n/a

    Device Name: Saitek Cyborg Keyboard Attached: 1 Controller ID: 0x0

    Vendor/Product ID: 0x06A3, 0x0728 FF Driver: n/a

    Poll w/ Interrupt: No


    USB Devices

    • USB Root Hub | Vendor/Product ID: 0x8086, 0x3B34 | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0020 | | Location: Port_#0001.Hub_#0002 | | Matching Device ID: usb\class_09 | | Service: usbhub | | | +-+ USB Input Device | | | Vendor/Product ID: 0x046D, 0xC040 | | | Location: Port_#0001.Hub_#0004 | | | Matching Device ID: generic_hid_device | | | Service: HidUsb | | | | | +-+ HID-compliant mouse | | | | Vendor/Product ID: 0x046D, 0xC040 | | | | Matching Device ID: hid_device_system_mouse | | | | Service: mouhid

    Gameport Devices


    PS/2 Devices

    • Keyboard Device Filter | Matching Device ID: *pnp0303 | Upper Filters: kbfiltr | Service: i8042prt |
    • HID Keyboard Device | Matching Device ID: hid_device_system_keyboard | Service: kbdhid |
    • HID Keyboard Device | Vendor/Product ID: 0x06A3, 0x0728 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid |
    • HID Keyboard Device | Matching Device ID: hid_device_system_keyboard | Service: kbdhid |
    • Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD |
    • ELAN PS/2 Port Smart-Pad | Matching Device ID: *pnp0f03 | Upper Filters: ETD | Service: i8042prt |
    • HID-compliant mouse | Matching Device ID: hid_device_system_mouse | Service: mouhid |
    • HID-compliant mouse | Matching Device ID: hid_device_system_mouse | Service: mouhid |
    • Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD

    Disk & DVD/CD-ROM Drives

    Drive: C:

    Free Space: 74.3 GB Total Space: 457.9 GB File System: NTFS Model: Corsair Force 3 SSD ATA Device

    Drive: D: Model: MATSHITA DVD-RAM UJ890AS ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes


    System Devices

    Name: Intel(R) processor DRAM Controller - 0044

    Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_1C771043&REV_12\3&11583659&0&00 Driver: n/a

    Name: Reserved - 2D13

    Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44

    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1C771043&REV_06\3&11583659&0&E1 Driver: n/a

    Name: ATI Mobility Radeon HD 5400 Series

    Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00\4&2637BC0&0&0008 Driver: n/a

    Name: JMB38X xD Host Controller

    Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_1A071043&REV_80\4&300D6352&0&04E5 Driver: n/a

    Name: Reserved - 2D12

    Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1C771043&REV_06\3&11583659&0&E0 Driver: n/a

    Name: JMB38X MS Host Controller

    Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_1A071043&REV_80\4&300D6352&0&03E5 Driver: n/a

    Name: QPI Physical 0 - 2D11

    Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1C771043&REV_06\3&11583659&0&D0 Driver: n/a

    Name: QPI Link 0 - 2D10

    Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10 Driver: n/a

    Name: JMB38X SD/MMC Host Controller

    Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_1A071043&REV_80\4&300D6352&0&00E5 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1C771043&REV_06\3&11583659&0&E8 Driver: n/a

    Name: QuickPath Architecture System Address Decoder - 2D01

    Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01 Driver: n/a

    Name: Intel(R) Management Engine Interface

    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1C771043&REV_06\3&11583659&0&B0 Driver: n/a

    Name: JMB38X SD Host Controller

    Device ID: PCI\VEN_197B&DEV_2381&SUBSYS_1A071043&REV_80\4&300D6352&0&02E5 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32

    Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_1C771043&REV_06\3&11583659&0&FE Driver: n/a

    Name: QuickPath Architecture Generic Non-core Registers - 2C62

    Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00 Driver: n/a

    Name: High Definition Audio Controller

    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_16431043&REV_06\3&11583659&0&D8 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1C771043&REV_06\3&11583659&0&FB Driver: n/a

    Name: JMicron PCI Express Gigabit Ethernet Adapter

    Device ID: PCI\VEN_197B&DEV_0250&SUBSYS_19051043&REV_03\4&300D6352&0&05E5 Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448

    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1C771043&REV_A6\3&11583659&0&F0 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C

    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1C771043&REV_06\3&11583659&0&E5 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29

    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1C771043&REV_06\3&11583659&0&FA Driver: n/a

    Name: Atheros AR9285 Wireless Network Adapter

    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200 Driver: n/a

    Name: Intel(R) processor PCI Express Root Port - 0045

    Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_1C771043&REV_12\3&11583659&0&08 Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46

    Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_1C771043&REV_06\3&11583659&0&E2 Driver: n/a

    Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09

    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1C771043&REV_06\3&11583659&0&F8 Driver: n/a

    Name: High Definition Audio Controller

    Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_AA681043&REV_00\4&2637BC0&0&0108 Driver: n/a


    DirectShow Filters

    DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.10.0000.30328 AMD Video Decoder,0x00200000,1,2,atimpenc.dll,12.10.0000.30328 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713 MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll, DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713 Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980 AC3 Decoder Filter,0x00200000,1,1,ac3dx.ax,1.00.0000.0001 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328 Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax, AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713 AMD Video Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328 ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.10.0000.30328 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll, File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.10.0000.30328 WO Mic,0x00200000,0,1,AudiocaptureFilter.dll, DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835 MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll, Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835 NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835 AVI Decompressor,0x006000

  • Just at a glance; I noticed that its calling the 64 bit "version" of ntdll.dll from c:\windows\sysWOW64\ and not the 32 version at c:\windows\system32. The application is ultimately rooted in C:\Program Files (x86)\ which is where 32 bit application are installed and typically they use the c:\windows\system32\ drivers (32bit). Maybe the game is calling the wrong ntdll.dll?

    • User Avatar Image
      DjNDB Moderator

      Actually in 64-Bit Windows Versions system32 contains the 64 bit versions, and sysWOW64 contains the 32-bit versions. The folder names are misleading unless you know it.

      I have seen the Exception code 0xc0000374 in ntdll.dll before, and it is usually caused by steam running in compatibility mode.

      Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
      Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
      Afterwards try if the game works.

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