running into a glitch with the program? It will not let me compare keith's fingerprints to those collected from the 2x 9mm pistols collected at the crime scene....the "Confirm match" button remains greyed out and I am unable to click it! any help would be greatly appreciated. I can see that the prints match, but am unable to hit the match key since the button remains greyed out.
I am running windows vista on a HP pavilion dv9000 laptop...7600 go video card. I have tried various resolutions etc..nothing is working.