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New version is available!

posted by Heatherlee on - last edited - Viewed by 541 users

Hello all again!

There should be a new version of everything coming down the pipe in just a few hours which will hopefully solve many of the problems/confusions people are currently experiencing.

Thank you all for your patience while we get our feet wet with our new digital distribution system.

Heather

25 Comments - Linear Discussion: Classic Style
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    Heatherlee Telltale Staff

    Hooray! The new version is up! It is also 20mb smaller!

    Hope this helps clear up some of those issues some of you have been experiencing.

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    Anonymous

    Hi Heather. :)

    What issues does the new version resolve? Is it just installation/key stuff, or also gameplay issues? If someone has already installed and successfully unlocked the game, is it necessary to download it again? (And if we did this, would saves from the old version still work?)

    Thanks.

    -emily

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    Anonymous

    [quote]Hooray! The new version is up! It is also 20mb smaller!

    Hope this helps clear up some of those issues some of you have been experiencing.[/quote]

    Is this new version out? I uninstalled the game, went to the account page to download the game files again (it downloads the small application, and then downloads the full installer), and not only does the game keeps installing in the same directory as before (no matter the directory I select) but also the file is still 70 MB (the same as before, right)?

    Also, a small suggestion. The small installer file downloads the full installer to a Temp directory, and then deletes it. Why not put it on a "visible" place, so that people can easily find it and store it? The first 2 times I installed the game (I installed, uninstalled, and installed again to see if the game would install in the directory I selected) I was unable to find the file (I searched, but no results were returned for some reason), so I downloaded everything again...

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    Anonymous

    At last!!! I have downloaded the new version and now I can install the game in my D: drive, and it has retrieved the key perfectly!
    Now I can play the full game!!!! :D
    Thanks to Telltale for the fast solution.
    Graphic Adventures forever!!!! :)

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    Anonymous

    Hi All,

    By and large, this new version addresses issues people are having with activation and purchasing. If you have already unlocked the game, there is no need to download this new version.

    Here are the release notes on the new version:

    - Addresses issues involving activation through modems or proxies.

    - New installer.
    -- Now respects custom install path.
    -- Nearly 20 MB smaller download, thanks to improved compression.

    - Improved messaging in the reminder page indicates various functional elements appropriately.

    If you are having issues with activating your purchased product, please do the following:
    [list=1]
    [*]Uninstall your current version from Control Panel -> Add/Remove Programs
    [*]Delete the Download Manager for your computer, if you saved it.
    [*]Download and run the latest Download Manager using this link. This the default link used by all our download buttons on the site.
    [*]Install the new version and run it.
    [*]If you have already purchased the game, in the resulting reminder screen, click on the words
    [quote]ACTIVATE A PREVIOUS PURCHASE - CLICK HERE.[/quote]
    [*]Enter the information requested.
    [*]If you have not yet purchased the game, simply click on the "Buy Full Version" button to proceed.
    [/list=1]

    Hope this helps!

    Troy

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    Anonymous

    I'm still at a loss. I bought the game, and got the email confirming the purchase. Yet my recent purchases shows nothing, and their hasn't been a charge to my credit card. I try writing to telltale, but don't get a response.

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    Anonymous

    [quote]
    -- Now respects custom install path.
    [/quote]

    Like I mentioned above I downloaded the game again and did a clean install, but it installed (again) the files to the Program Files directory, and the directory I selected only got an Empty Folder.

    This version is near 74 MB, is this the new version (downloaded less than an hour ago)?

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    Anonymous

    [quote]Like I mentioned above I downloaded the game again and did a clean install, but it installed (again) the files to the Program Files directory, and the directory I selected only got an Empty Folder.[/quote]

    Make sure you're using the new installer (here , as Troy's post goes).

    If it still keeps downloading the same archive, clean out your temporary internet files and try again.

    I've downloaded the new install (it's about 54 mb) and it works perfectly.

    Hope it helps.

    All the best,

    Michael.

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    Anonymous

    The installer messed up AGAIN. I don't know what's wrong this time.

    __________

    Downloading the new 50MB version.

    Got to 35MB.

    Sent a single email with 100KB of attachments (2) with Outlook 2003. I guess this used all my bandwidth and sent a timeout to the Bone downloader program.

    See an NCIS or something error saything the download is corrupt, or virus, or anything could have gone wrong. Click okay, try the downloader program again, says 100% (SAME OLD ERROR!!) and then brings up the same error message.

    Click okay, tried to run the 35MB downloaded program manually before seeing it is 35MB, get the same error message.

    I deleted the 35MB program and tried the downloader again. It automatically overwrote the Boneville.exe file in temp/DRDld - starting again at 0%.

    WAHHHHHHHHHHHHHHHHHHHHHHHHHHH!

    The joys. I will now reconnect for my next 4 hour limited session of dialup and spend the entire time not doing ANYTHING but downloading the boneville.exe installer through the downloader program. I sent Fileplanet a notification to update their link, but they only are contactable for tech support and they sent me a weird reply asking for my error message etc.

    Please work these things out and fix with a patch, I can't keep downloading this whole file!!

  • User Avatar Image
    Anonymous

    [quote]I will now reconnect for my next 4 hour limited session of dialup and spend the entire time not doing ANYTHING but downloading the boneville.exe installer through the downloader program.[/quote]

    It's worth it. ;) I remember I often used to get time-outs whenever I tried downloading more than one task at the same time with dial-up.

    All the best,

    M.

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