I bought both seasons of your Sam and Max, but the Season 1 I downloaded somehow got deleted from my computer. I have had to sign up for a new account because your system did not recognize my e-mail address (WHICH HAS NOT CHANGED!). I also entered both of the two passwords I normally use and they were not recognized. I want to redownload Season 1, since I have paid for it and my husband would like to play it. Please resolve this situation as soon as possible. This recession sucks and we need to get some enjoyment out of our weekends!