I've just downloaded my long-awaited first episode of Tales of Monkey Island and - woe is me! - I can't even get beyond the flash screen. When I doubleclick on the game icon, the Telltale menu comes up, but with an error message giving the helpful info "unexplained error". From there, I can't get the game proper to start (or rather, something starts happening, but nothing visible and the programme seems to hang completely about 3 minutes afterwards).
I've uninstalled and reinstalled, but keep encountering this same problem. What am I doing wrong? I've played through Sam & Max season 2 on this PC without any problems and I'd be massively disappointed if I couldn't get this to work, for whatever reason.
Thanks in advance for whatever help you can give...