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Common questions about the Sam & Max pre-order

posted by Emily on - last edited - Viewed by 1.7K users

Here are a few of the most common questions people are asking about preorders:

What is the Season 1 collection?

We are offering the entire season of Sam & Max games for $34.95. For this price you get access to each episode when it comes out on Telltale's site, plus the option to receive a CD version at the end of the season for only the price of shipping. We've been referring to this as a "preorder" because it allows you to order all of the episodes in advance.

Do I need to place my order before November 1 to get the deal?

Nope. The season deal will be good at least until episode 2 comes out (and possibly even longer than that). When episode 2 rolls around, we'll make an announcement about whether the pre-order deal will be extended. (But still... what are you waiting for?! :D)

Can I buy the season set with PayPal?

You should be able to, but it isn't working at the moment. We're trying to get this resolved. If it doesn't get fixed before Wednesday, you'll be able to place your order using PayPal then.

Okay, I bought the season set. Now how do I get my games?

Episode 1, Culture Shock, is the only game that has been released so far. You can download Culture Shock here. Install it, and on the first game screen, click "I've already purchased this" and enter your order number and the password you created when you ordered. If you run into any problems, email us at

You'll be able to get the other episodes through the same process, once they're released. We'll send you an email notification when an episode has been released.

How do I get the CD version of Season 1?

Everyone who buys the Season 1 collection can choose to receive a CD version when the season's over. You'll have the option to sign up for this at the end of the season. You'll pay for shipping at that time.

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