I recently purchased Ankh and Sam & Max from this site. And while Sam & Max activated fine and works, I get told "The name/key you entered does not appear to be valid. Please try again" when I enter in the details to activate Ankh. The game is listed in the email as purchased, and I use the same details as for Sam & Max (as both were ordered together- so its the same order number), which as I said worked. I tried to email the technical support, but always get the email sent back as 'failed'. Can you help me?