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TOMI Demo not working on XP!

posted by NabaDwA on - last edited - Viewed by 406 users

Hey there... i know some1 will complain that i should read through other topics but it seems no1 has the same problem as i do.

I downloaded the demo;
Installed with directx check
when i run it, the first screen pops up that tells me to log into telltale.com (but it takes longer to open than other sam and max games)
Then i start the game and MonkeyIsland101.exe takes up 100% cpu usage and a blank window opens.

I copied a prefs.prop from the game running on my friends vista laptop on lowest possible settings (quality 1; windowed 640x480)
Still the same problem. Freezes up and nothing happens.

Any idea what could be wrong?
Other telltale games (Sam and Max; w&g) work on my pc.

Screenshot:
error.jpg

15 Comments - Linear Discussion: Classic Style
  • Hey again.

    I downloaded those from the acer site, restarted pc, re-installed tomi.... exact same problem. Even worse because i couldnt take a screenshot, it said i had insufficient memory to take one while the game was chowing my cpu resources.

    Any other advice?

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    DjNDB Moderator

    @NabaDwA said: Hey again.

    I downloaded those from the acer site, restarted pc, re-installed tomi.... exact same problem. Even worse because i couldnt take a screenshot, it said i had insufficient memory to take one while the game was chowing my cpu resources.

    Any other advice?

    Could you make another dxdiag with the now updated drivers?
    That way i would know where we are at the moment.


    Have you tried a clean boot yet?

    Msconfig for Windows XP:
    To Boot Clean in Windows XP

    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Process SYSTEM.INI file
    4. Uncheck Process WIN.INI file
    5. Uncheck Load Startup Items
    6. Click on the Services tab
    7. At the bottom, check Hide All Microsoft Services
    8. Uncheck all boxes in the window or click the button labeled Disable All
    6. Click OK
    7. Click Restart
    8. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click OK
    4. Click YES, when asked to restart your computer

    Based on Will's post

  • Same problem once again.

    I think it would be solved if i upgraded to SP3 but i'm not willing to at the moment. I'll just never get to play the game on the comfort of my own pc.... :mad:

    Here's another screenshot of what keeps happening

  • ....and the dxdiag file again

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    DjNDB Moderator

    I wouldn't give up already.
    @NabaDwA said: ....and the dxdiag file again

    It looks like your Audio and Video drivers have not really been updated.
    You can install the most recent Intel Driver for your graphics chip, and Realtek HDA driver.

    Those are directly from the hardware manufacturers, but should work with your system. If they don't you can always revert to the previous ones.

  • Updated sound drivers. You can check the new dxdiag.

    But still no solution... i'm running out of ideas. Can i give up now?

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    DjNDB Moderator

    @NabaDwA said: Updated sound drivers. You can check the new dxdiag.

    But still no solution... i'm running out of ideas. Can i give up now?

    You can give up at any time you want, although I sure would love to get it running.

    For some unknown reason your most recent dxdiag still shows the same old audio and video drivers as the first one. The timestamps however indicate that you haven't sent the old ones accidentally:

    Card name: Mobile Intel(R) 965 Express Chipset Family
    Driver Version: 6.14.0010.4837 (English)
    Driver Date/Size: 6/6/2007 00:48:40, 57344 bytes

    Description: Realtek HD Audio output
    Driver Version: 5.10.0000.5423 (English)
    Date and Size: 5/30/2007 20:04:56, 4424192 bytes

    It is like the drivers were never actually installed. Did you get any error messages during installation?

  • Just when I was about to give up I looked over all the downloads you recommended and now it finally works!

    It had nothing to do with the sound drivers, as was expected it was a graphics problem. The acer download didn't change much but this:

    @DjNDB said: I wouldn't give up already.


    It looks like your Audio and Video drivers have not really been updated.
    You can install the most recent Intel Driver for your graphics chip,

    Those are directly from the hardware manufacturers, but should work with your system. If they don't you can always revert to the previous ones.

    It did the trick. I'll tell you if i have any problems playing the game but thank you ever so much for your time. I really appreciate it.
    Another tomi problem solved for you, you have quite the record... :D

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    DjNDB Moderator

    @NabaDwA said: It did the trick. I'll tell you if i have any problems playing the game but thank you ever so much for your time. I really appreciate it.
    Another tomi problem solved for you, you have quite the record... :D

    I'm glad it works now. How is the graphics performance with your chipset, meaning what resolution + graphics level run okay? It doesn't seem to be one of the fastest.

    I just wonder why the other games worked and ToMI didn't, but i don't have enough background information to speculate on that.

  • Well the performance is perfectly fine. NO lagging and graphics are fine up to level 3 on 1280 x 800. Once i go up to level 4 the mouse started to lag so i went back to level 3 but i dont mind it works now.

    Thanks a lot once again for your help. Mods can lock this thread now....

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